Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found on the homepage.
Every aspect of our trip was memorable and it is impossible to select one particular feature that stands out. We particularly appreciated the houseboat in traditional style. Our staff of 3 was excellent and non-intrusive and the food was spectacular. The holiday, which was recommended to us as excellent, proved to be such and we have no hesitation in recommending it to others. Indeed, we already have, and specified this company. We have no criticisms, only the greatest praise.
The trip was flawless. Everything was great. All of the accommodations were excellent. Our driver for 15 days - Bennet was impeccable.
I polled my family on their opinions so here goes in brief…
Gitanjali - We all loved this place. The hosts were gracious and worldly. The food was some of the best we had.
Palais de Mahe - We all loved this place and loved Pondicherry. The rooms, the food, the service, the location, fantastic!!
Visalam - This place was also a family favourite. A beautiful hotel, nice rooms and service that was perhaps the best of our entire tour.
Heritage - Certainly an over the top resort stay. Everyone loved the privacy and private pools. It was a lovely end to the trip.
So in conclusion, it was a great trip, one to be long be remembered.
Thank you for the fantastic and quick service, and for getting everything down in price so that we can afford it. I'm impressed - and now really looking forward to another great holiday in South India...
We are now back in the UK after our wonderful holiday in South India. Our trip was a huge success in every way thanks to Kerala Connections and your local agents. So good that we want to do it all over again. The choice of guest houses with their lovely hosts everywhere and Red Earth for our wildlife spotting was absolutely perfect for us. Our driver, Shibu, is a perfect Ambassador. He is good company with a ready sense of humour, always courteous and helpful and a very good driver. His car was kept shining like a new pin every day. Your selection of accommodation is a class act! Thank you so much for organising it all so beautifully.
Could not fault the service provided by Kerala Connections and agents. Secret Garden - was excellent due to the interaction with the staff/owner, the old India feel of the rooms and the quiet, calming location, very good value for money. Xandari Pearl - wow! - with a few minor (not necessary) tweaks this could be one of the best hotels we have stayed in. Deshadan - in itself a reasonable hotel for the price, easy access to beach and North Cliff. Coming from the Xandari took a bit of adjusting, but the room was clean and comfortable. Leela - lovely hotel, comfortable, clean, good location friendly and helpful staff. Once again, thank you for putting this all together at such short notice, will probably be in touch later in the year to organise something for Feb 18.
Dave and Angie Dawson
We appreciated the holiday tour booklet - advice regarding levels of tipping etc. We had wanted to relax after a working trip and that’s exactly what we got. Teak House has gracious hosts, we were taken birding, to a shopping mall, shown around Sunil's garden. Brilliant meals. Attentive without being over bearing. Great place to start. Will go back. Sunil couldn’t do enough for us and we were treated as family. Houseboat – friendly and accommodating. Best food of the trip! Francis Residence – stylish and comfortable. Francis likes to spend time with his guests and chat.
Mr & Mrs Hearn
We are still raving about our wonderful holiday in India. It really was an outstanding adventure and an incredible experience. We’d like to say a big ‘thank you’ to you and the ream for making our time such a pleasure. Any small hiccups were quickly sorted out by Isha at TWX and we really did value her input. It was a terrific itinerary which kept us busy and enabled us to have an excellent snapshot of India from South to North. We especially enjoyed our time travelling to Shimla as our travelling companion was Michael Portillo making a film for his new railway series which included the Toy Train.
David and Sally Swan
As always Anil was an excellent driver - courteous and trustworthy at all times. Thoroughly recomendable.
Alison Roberts & Barbara Dyer
We had a brilliant holiday and enjoyed every aspect of it. Your planning was spot on for us and the pace of the holiday just right. The transport worked perfectly and we soon realised that we could just relax and a driver would appear to take us on to our next completely different accommodation. Each place was our favourite until we got to the next one! The holiday has left all 6 of us keen to go back. Thank you for organising such a memorable holiday for us.
We had a wonderful holiday. Thank you so much. I’ve just filled in the questionnaire and given nearly everything a glowing report. We’ll definitely want to go back at some point. It was one of our best holidays ever. And a particular mention must go to our driver Siji who was the loveliest most resourceful helpful man in the world.