Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found above.
For video testimonials from our customers go to our YouTube channel

Truly Loved Every Minute

From the moment we booked with Kerala Connections we were confident we had made the right choice. The pre-holiday information pack was so useful and any questions we had were always dealt with promptly and efficiently. The professional looking tour information booklet was really excellent - our Bible! - and it contained all we needed to know about each location. We could not fault in any way any aspect of your arrangements for us - which speaks volumes! We really did not want to leave Kerala and I know we shall return one day - and we will certainly choose you as our tour operator again. The holiday way exceeded our expectations and we truly loved every minute of it.

Brenda James


We were very impressed by the documents supplied by you.

Mr and Mrs Riddlell

Top scores given for all aspects of our service, the agents and all the accommodation. 

Arrangements were Faultless

We had an excellent holiday as we visited the places we wanted to see and stayed in a range of very good accommodation. All of the arrangements went very smoothly. We felt confident as a returning customer that we would get helpful advice during the planning for the holiday and the local agent and their arrangements were faultless.

Gerry and Pam Gurhy

Once Again Excellent

The overall holiday experience was once again excellent. Possibly the best stay was at Dewalokam because the hosts were so charming, the shared meals made for interesting mealtimes sharing experiences with a wide range of guests.  Next best accommodation was Coconut Lagoon. Because they could not give us the cottage we had booked we were upgraded to the best accommodation which had a private pool and suite - spectacular!

Martin & Sheila Hook

Everything was Wonderful

Everything was wonderful.  A fantastic holiday.  We haven’t stopped raving about it.  Thank you for one of the best holidays we've had. 

Jacqui Lord and Clive Wallace

Whole trip was Fantastic

The whole trip was fantastic, including hotels, food and people.  Agents/driver excellent – helpful and efficient.  Your tipping information was extremely useful.

Anne Leahy and Rosalind Brooke

Very special

All the hosts at the different accommodation went out of their way to make us feel welcome.  At Nelpura Mr Chacko took us round his paddy fields; at Kayal they arranged a Kathakali performance; at Chera Rocks we were taken to see Theyyam and then invited into a home for a festival meal.  These experiences help to make our holiday very special!

Robert and Mairi Harris

Whole Holiday Amazing

The whole holiday was amazing.  We were very pleased we booked 2 nights on the Kerala Houseboat - this gave us the chance to get away from the busy waterways and into the narrow canals and really see life.  The overall holiday was excellent!  Our original plans were to book on a small group holiday but we found travelling on our own with a driver was a good experience that we would like to repeat.  The drivers were supportive and thoughtful but not intrusive.  Our hosts at the homestays were welcoming and informative.

Caroline Cobbing

Caroline booked her holiday (Kerala Budget Holiday) through Responsible Travel and her full report can be found on that site.


Absolutely everything was FANTASTIC ! Everyone was friendly, helpful and went out of their way to make sure we had a holiday of a lifetime.  The itinerary was prefect for an introduction to Kerala; the accommodation was superb, the food delicious and all activities were interesting and worthwhile.

Kate Bulloch

Kate booked her holiday (Kerala Luxury Holiday) through Responsible Travel and her full report can be found on that site.

Magic of India

We had a lovely trip.  Beach Gate Bungalows - this was a little oasis. I loved Cochin and found it very interesting.  I enjoyed the Kathakali performance more than I expected.  The Good Earth Rice Barge was my choice and not one you promote.  The boat was VERY basic, but it was clean and the three crew were delightful. We had a lovely three days cruising the backwaters.  Aakriti Homestay - what excellent hosts the Kumars are. Our three days here were excellent.  KAAV Safari Lodge - we loved our tents!!!   They were so comfortable and on their own away from the main building.  The manager - PK is superb.  He is quiet, gentle and runs a really tight ship.  Amaryllis - we probably had the best view from our three house – the lower one.  The food was excellent – and Victor and Jini are great hosts. Chera Rocks Beach House - the rooms were fairly basic, but lovely hot showers and were right on the beach.

So that’s a run down on our holiday. As you can see it was a great success. Thank you for organising it for us.

Alli Lory

I would just like to echo Alli’s comments about our truly wonderful holiday.  We were looked after from beginning to end by so many lovely people, saw so many wonderful things, and enjoyed the magic of India once again.  Thank you so much.

Hilly and Andrew Noble

Comprehensive documents

Thank you for such a well written and comprehensive set of documents to send us on our way. Your care is much appreciated. We will recommend you to anyone.

Kevin Geary

A Great Trip

We're safely back from our second trip to Kerala (the previous one was in 2006).  Companion Holidays (the local agent) was obviously doing things efficiently in the background.  The drivers were all careful, polite and pleasant.  Brunton Boatyard and Coconut Lagoon - the same perfection as on our previous visit.

This was our first self-guided India holiday - no detailed timetable, no early mornings to go to temples etc- and it worked perfectly.  After six visits to India, we had the confidence to get around and see what we wanted at our own pace - having luxury accommodation to fall back on helped!  A great trip, thanks.  As always, we said to ourselves that it would be our last to India, but who knows........

Helen and John Richardson

Nothing went wrong

Nothing went wrong – what more can I say?  I cannot praise your people enough. It all worked like clockwork.  Thanks very much.

Lester Smith

You excelled yourselves

The best holiday yet in this beautiful country. You have excelled yourselves and we shall look forward to returning again with you next year. Thank you so much.

Brian and Jackie Boulton

Huge Thank You

Ben and I just wanted to say a HUGE thank you for a fabulous trip to Kerala, it was so relaxed, the people were lovely and the trip ran without a hiccup!  Thank you so much for organising our trip we are already plotting our next to north India so will definitely be in touch once we’ve saved up enough to go back!

Ben and Emma

7th Trip

We have been using Kerala Connections since 2006 – was our 7th trip - they have all been excellent but somehow they always seem to still get even better from the initial planning, the booking and support from Companion Holidays (their partner in India) whilst in India. We look forward to planning our next trip with you.

Adele Alcock

Toilet Frog!!

Dhole’s Den - another favourite which will be better still next time as they will have the swimming pool finished. To sit on the veranda ands to see animals at the other side of the fence is amazing. We saw a mongoose catch a crow and then bring it back into the grounds. The frogs were a complimentary extra!

Adele Alcock

South Africa was our best holiday... until we went to India

Julie and I have been lucky enough to travel to some beautiful and interesting places around the world.  Last year we were in South Africa, which culminated in a safari, we stayed in the most luxurious hotels, and decided it was our best holiday……until we went to India.  We had the best time ever, from being picked up at the airport to the final drop off.  Benny our driver was polite, professional and always courteous, he was incredibly knowledgeable, and helpful, and absolute delight, the trip was planned down to the last detail impeccably, by you, thank you very much, the hotels were a perfect choice, and we couldn’t have wished for more.

Steve King

Everything great

Everything great.  Grande Bay - very helpful staff, lovely pool. Good situation for walking into town.  Visalam - fabulous stay - staff wonderful, lovely hotel and loved Chettinad area.  Aanavilasam - Lovely stay - couldn't fault it and hospitality fabulous.

Mr and Mrs Gresswell

Fifth Trip

Can't believe this was our fifth trip with you and, as ever, it was organised perfectly.  The Dharavi Slum tour was a real eye-opener, and worth the price. Our guide was really excellent and the work they do there is truly laudable. We would highly recommend it.  The toy train ride to Ooty was fabulous.  Our driver Shibu remains the nicest man, and best driver, ever. He always makes the whole trip enjoyable, safe and huge fun. His attention to our needs is second to none and his time-keeping and professionalism deserve the highest praise. Thank heavens we booked early enough to ensure we had him!   Hopefully, we'll be in touch a bit later in the year to book another marvellous trip.

Lucinda Martin