Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found on the homepage.
Can I thank once again for your help and understanding on helping me sort out the problems I had with our eTV visas. I will always be grateful. Thank you.
We are also grateful for helping us have truly wonderful holiday. There are just too many highlights and special moments to mention here but needless to say we had a fantastic time everywhere we stayed and visited.
Please pass on our thanks to Gary for all his planning and recommendations which all worked out so well.
Just wanted to let you know what an amazing holiday we have just had. Thank you for helping me to plan it. I have done the feedback form, so you should get that next week, have to start saving for the next one now!!
Sue, Lee and Jacqueline Warburton
Overall an excellent holiday and we will be recommending both Kerala and Kerala Connections to friends and family. We particularly enjoyed the 3 days on the houseboat. The on-board staff were delightful and great company. We think 3 days is the ideal period as it is long enough to navigate away from the crowds, but short enough to hold the magic of the backwaters.
Mike and Dagmar Bere
What a "hot" business you run, and what a great team you have!!! Three working days from start to finish to fix a wonderful fortnight in Kerala. Flights, accommodation, transfers, visas - the lot - for a holiday where we asked for your ideas less than a month before our hoped-for date of departure....... Very impressive! Kind regards and thanks to all at Kerala Connections!
Just to let you know that we had a really good time in Kerala. Thank you for your organisation and all the other people (especially Anil Kumar our driver) who were involved. I normally put together a record of what we got up to while we were away (useful to look back on for the future or for friends) and in due course I will send a copy to you.
I thought I'd drop you a note to tell what an absolutely fabulous time we had in Kerala.
I must admit (as we painfully progressed through immigration at Kochi airport and emerged to a sea of faces outside the terminal) to thinking "what have we let ourselves in for"; but your man was at the front of the throng and from there on it was just one delight after another with every day more rewarding than the one before. In fact it’s hard to put into words just how wonderful it all was.
Each of our drivers and hosts were excellent, the locations were stunning, all the accommodation was superb and some simply out of this world. It was the most rewarding holiday we have ever experienced. How do we top it? I'll send the questionnaire later this week, but you are going to get some seriously good scores from us.
Many thanks for making it all happen so wonderfully.
Stephen and Helen Nickson
Please pass on my thanks to Gary and the team for organising our trip. All the paperwork and transfers went as planned which meant we were able to enjoy our holiday. I would certainly recommend you, Kerala Connections, to other people.
All four homestays (Gitanjali, Amaryllis, Teak House and Dewalokam) are outstanding, provide very good food (Dewalokam was the best) and have excellent hosts/families. Dewalokam is getting busy - can we make a provisional booking for 2018 now?
Mark and Wendy Bostock
(Mark and Wendy are regular customers and particularly enjoy the homestay experience)
Another great trip – many thanks.
Jenifer and Michael Davies
Your itinerary and accommodation choices were really great, especially since we were booking at the last minute! The drivers were all great. The guy who was with us for 6 days from was really helpful. It wasn't obvious if/how things were being organised but someone always turned up on schedule and it all went smoothly. It was a wonderful holiday and we will definitely book with you again – soon we hope! Thank you for everything.
Susan and Alan McNab
(booked on 18 January – departed on 8 February – Kerala’s busiest month)