Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found above.
For video testimonials from our customers go to our YouTube channel

Excellent Hosts

All four homestays (Gitanjali, Amaryllis, Teak House and Dewalokam) are outstanding, provide very good food (Dewalokam was the best) and have excellent hosts/families.  Dewalokam is getting busy - can we make a provisional booking for 2018 now?

Mark and Wendy Bostock 
(Mark and Wendy are regular customers and particularly enjoy the homestay experience)

Many thanks

Another great trip – many thanks.

Jenifer and Michael Davies

Choices were really great

Your itinerary and accommodation choices were really great, especially since we were booking at the last minute!  The drivers were all great. The guy who was with us for 6 days from was really helpful. It wasn't obvious if/how things were being organised but someone always turned up on schedule and it all went smoothly. It was a wonderful holiday and we will definitely book with you again – soon we hope!  Thank you for everything.

Susan and Alan McNab
(booked on 18 January – departed on 8 February – Kerala’s busiest month)

Wonderful time

Overall we had a wonderful time. Without a doubt our two favourite locations were still Dewalokam and the backwaters on the Houseboat - exactly the same as last time. Like many people, we continued to be really impressed by the hospitality at Dewalokam. The family are naturally friendly people but we felt their warmth was reflected in the staff too, especially the young boys who served at table. The place also has plenty of interest by way of the farm and accompanied excursions. I was also fortunate in being invited to teach in the local school again. Punnamada - beautiful setting by the lake. A Beach Symphony - a truly beautiful place, fabulous setting and lovely staff. High levels of comfort and decoration. So - overall a good holiday; thank you again for your detailed planning and organisation. We hope to use you again sometime.

Sheila and Geoff Rapley

Worked Out Really Well

The itinerary and hotels you suggested worked out really well, Jess/Prakash was an excellent driver and companion and all the pick-ups and transfers were on-time and efficient, and we had a most interesting and enjoyable time.  I am attaching a scanned Questionnaire/ accommodation score-sheet, and as you will see the scores are nearly all very good.  The Hindu temples, particularly Madurai, were fascinating. Our days at Coconut Lagoon and on the Houseboat were great fun, and it was very good to have an excellent villa with pool at Marari Beach.

So, again, thank you very much for arranging all this for us - we will of course be recommending Kerala and your firm to our friends.   

Mr and Mrs Kinsey

Another Great Success

Wanted to tell you how much we enjoyed our holiday, it was seamlessly organised and our driver (Siji) was a star.  We have travelled with you before - and it was another great success for Kerala Connections.  The friends we went with had never been that far - and were slightly aprehensive.  But they too loved their holiday.

Joanna Moxham

Kaav was the highlight

Pepper County – lovely place and people but surprised to be given Chinese food!  Aakriti was a super place with the most lovely family.  Kaav was brilliant and the manager ‘PK’ was an excellent bird guide and was generous with his time and expertise.  The stay at Kaav was the highlight of our holiday.  Sanil, the driver, was marvellous, his command of English was excellent and we felt safe and confident with him.  We have had a wonderful holiday, thank you for all your input.  We are looking forward to going again at some point in the near future and we will also be delighted to recommend Kerala Connections.

Ann & Alan Smith

We Loved Our Holiday

All arrangements went according to plan. Jerry rang and spoke to us to ensure all was well. The houseboat was superb and the crew looked after us extremely well. Dewalokam is a wonderful retreat, what an experience – I would recommend to anyone.

We loved our holiday and are already telling friends about your services.

Mr and Mrs Hutchinson

Fantastic Holiday

First of all many, many thanks for organising such a fantastic holiday for us. All your arrangements, pick-ups, drop-offs etc went like clockwork but, unfortunately, the same cannot be said for Air India.

We can tell you of one or two changes in various hotels from the information you gave in your very helpful booklet. Once again, many thanks, it was a truly fabulous holiday and we are already thinking about returning to India again next year (for our seventh visit)!

Gill Ryder

Totally Fabulous

We had an absolutely amazing holiday - everything was perfect. Every day as a massive adventure. The drivers were so knowledgeable. The whole holiday was totally fabulous - I can't thank you enough.

Helen Ellis

Splendid Holiday

An excellent holiday for all the family (ranging 21 to 61). Everything was so well organised from the initial booking to the final drop off at the airport. Basil was an excellent driver who had excellent anticipation of the Indian road conditions and adjusted his speed well to suit the conditions. The local agent was also extremely helpful by lending us a local mobile in case we needed to contact someone, and arranging a train ticket for our son who was travelling independently.

Particular highlights for us were: Kayaking and bird watching at Hornbill Camp; our stay at Royal Mist, Munnar; the houseboat. The holiday was well balanced with time in a city, the mountains, on the backwaters and by the sea. Thank you for a splendid holiday.

The Sharp Family

Another Brilliant Holiday

Now safely back after yet another wonderful trip. Hampi Boulders - what a fabulous place, and the most concerned and helpful owners/management.  The Serai was undeniably luxurious, however, we found the place a bit soulless.  I guess it appeals to a certain type but it wasn't really for us, albeit a perfect stopping point between Hampi and Kannur. On to Chera Rocks, which, as ever, is always a joy and really makes our trips to India.  A special mention for Shibu: just the best driver ever. We always feel totally safe with him and thoroughly enjoy his company. Thanks to you for yet another brilliant holiday.

Lucinda Martin

Recommend without Hesitation

We had an excellent holiday to Mumbai and Kerala and thanks to you for organising it. Mumbai we found very interesting and walked to most places even at night and never felt uneasy or threatened. We enjoyed Cochin – Malabar House is a nice hotel. We were really impressed by Dewalokam. Your choice of houseboat operator is good – we saw some inferior boats. On the flight back we discussed our holiday and thought that we would struggle to imagine any of our friends and relatives on this holiday – but we like challenges. If however, we do hear of anyone thinking of holidaying in Kerala/India we would recommend you without hesitation.

Peter Fletcher

Peter and Ruth took local rickshaws, walked and ate in local restaurants – and it was these experiences that gave them the ‘challenges’ that they mention. 

Praise for Coconut Lagoon

Malcolm and I thoroughly enjoyed our holiday, and we recommended your company to several guests that we met at Coconut Lagoon resort. Speaking of which, we cannot speak highly enough of this place, in particular the reception area manageress, nothing was too much trouble - even arranging excursions to an annual religious festival and allowing a member of staff to accompany us. Thank you for all of your help, it was much appreciated. 

Sue Cashmore

Well Done

This was a terrific trip.  We congratulate Kerala Connections on choices of locations and perfect organisation.  Well done.  

Mr and Mrs Hughes

Can't Fault the Service

Can’t fault the service provided. Gary Tree’s communication with us was amazing. Everything ran really smoothly while we were away. 

Jim and Marcia Bowater

Friendly Good Advice

We wanted a "responsible" travel agent who cares about the places and environment.  When researching on the web, your company had one of the best reviews and also allowed us the flexibility of designing our own trip with friendly good advice and help from Gary (thanks Gary).

Kerry Hughes (Australia)

The Most Amazing Holiday

They had the most amazing holiday, the best ever and really want to return.

Mr and Mrs Allan - Report from Liphook Travel Agent re their customers

Now Loves India

Overall we had a fascinating and most enjoyable holiay, and your service was great!  We're considering coming back next year, maybe going to Tamil Nadu.  And David, who was scared stiff of a new culture and what might go wrong, now loves India and really wants to go back!  So many thanks. 

Ms Helen Krasner

A Wonderful Trip

Thank you Gary and Diana for helping us plan a wonderful trip. We loved the fact that we stayed in places you would never find in mainstream brochures, and how all the owners knew you. They were wonderful properties, the food was amazing, but what made it so special was the hospitality we received and the personal touches. That is priceless. They were all different but each wonderful in their own way.  I would like to particularly mention the A5 tour information you sent us which was really useful and also well-presented and easy to travel with. The section on tipping was extremely useful! It only remains for me to say a big thank you for a wonderful holiday!  

Suzie Hosier and Ian Levett