Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found on the homepage.
Please pass on my thanks to Gary and the team for organising our trip. All the paperwork and transfers went as planned which meant we were able to enjoy our holiday. I would certainly recommend you, Kerala Connections, to other people.
All four homestays (Gitanjali, Amaryllis, Teak House and Dewalokam) are outstanding, provide very good food (Dewalokam was the best) and have excellent hosts/families. Dewalokam is getting busy - can we make a provisional booking for 2018 now?
Mark and Wendy Bostock
(Mark and Wendy are regular customers and particularly enjoy the homestay experience)
Another great trip – many thanks.
Jenifer and Michael Davies
Your itinerary and accommodation choices were really great, especially since we were booking at the last minute! The drivers were all great. The guy who was with us for 6 days from was really helpful. It wasn't obvious if/how things were being organised but someone always turned up on schedule and it all went smoothly. It was a wonderful holiday and we will definitely book with you again – soon we hope! Thank you for everything.
Susan and Alan McNab
(booked on 18 January – departed on 8 February – Kerala’s busiest month)
Overall we had a wonderful time. Without a doubt our two favourite locations were still Dewalokam and the backwaters on the Houseboat - exactly the same as last time. Like many people, we continued to be really impressed by the hospitality at Dewalokam. The family are naturally friendly people but we felt their warmth was reflected in the staff too, especially the young boys who served at table. The place also has plenty of interest by way of the farm and accompanied excursions. I was also fortunate in being invited to teach in the local school again. Punnamada - beautiful setting by the lake. A Beach Symphony - a truly beautiful place, fabulous setting and lovely staff. High levels of comfort and decoration. So - overall a good holiday; thank you again for your detailed planning and organisation. We hope to use you again sometime.
Sheila and Geoff Rapley
The itinerary and hotels you suggested worked out really well, Jess/Prakash was an excellent driver and companion and all the pick-ups and transfers were on-time and efficient, and we had a most interesting and enjoyable time. I am attaching a scanned Questionnaire/ accommodation score-sheet, and as you will see the scores are nearly all very good. The Hindu temples, particularly Madurai, were fascinating. Our days at Coconut Lagoon and on the Houseboat were great fun, and it was very good to have an excellent villa with pool at Marari Beach.
So, again, thank you very much for arranging all this for us - we will of course be recommending Kerala and your firm to our friends.
Mr and Mrs Kinsey
Wanted to tell you how much we enjoyed our holiday, it was seamlessly organised and our driver (Siji) was a star. We have travelled with you before - and it was another great success for Kerala Connections. The friends we went with had never been that far - and were slightly aprehensive. But they too loved their holiday.
Pepper County – lovely place and people but surprised to be given Chinese food! Aakriti was a super place with the most lovely family. Kaav was brilliant and the manager ‘PK’ was an excellent bird guide and was generous with his time and expertise. The stay at Kaav was the highlight of our holiday. Sanil, the driver, was marvellous, his command of English was excellent and we felt safe and confident with him. We have had a wonderful holiday, thank you for all your input. We are looking forward to going again at some point in the near future and we will also be delighted to recommend Kerala Connections.
Ann & Alan Smith
All arrangements went according to plan. Jerry rang and spoke to us to ensure all was well. The houseboat was superb and the crew looked after us extremely well. Dewalokam is a wonderful retreat, what an experience – I would recommend to anyone.
We loved our holiday and are already telling friends about your services.
Mr and Mrs Hutchinson
First of all many, many thanks for organising such a fantastic holiday for us. All your arrangements, pick-ups, drop-offs etc went like clockwork but, unfortunately, the same cannot be said for Air India.
We can tell you of one or two changes in various hotels from the information you gave in your very helpful booklet. Once again, many thanks, it was a truly fabulous holiday and we are already thinking about returning to India again next year (for our seventh visit)!