Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found on the homepage.
What a "hot" business you run, and what a great team you have!!! Three working days from start to finish to fix a wonderful fortnight in Kerala. Flights, accommodation, transfers, visas - the lot - for a holiday where we asked for your ideas less than a month before our hoped-for date of departure....... Very impressive! Kind regards and thanks to all at Kerala Connections!
Just to let you know that we had a really good time in Kerala. Thank you for your organisation and all the other people (especially Anil Kumar our driver) who were involved. I normally put together a record of what we got up to while we were away (useful to look back on for the future or for friends) and in due course I will send a copy to you.
I thought I'd drop you a note to tell what an absolutely fabulous time we had in Kerala.
I must admit (as we painfully progressed through immigration at Kochi airport and emerged to a sea of faces outside the terminal) to thinking "what have we let ourselves in for"; but your man was at the front of the throng and from there on it was just one delight after another with every day more rewarding than the one before. In fact it’s hard to put into words just how wonderful it all was.
Each of our drivers and hosts were excellent, the locations were stunning, all the accommodation was superb and some simply out of this world. It was the most rewarding holiday we have ever experienced. How do we top it? I'll send the questionnaire later this week, but you are going to get some seriously good scores from us.
Many thanks for making it all happen so wonderfully.
Stephen and Helen Nickson
Please pass on my thanks to Gary and the team for organising our trip. All the paperwork and transfers went as planned which meant we were able to enjoy our holiday. I would certainly recommend you, Kerala Connections, to other people.
All four homestays (Gitanjali, Amaryllis, Teak House and Dewalokam) are outstanding, provide very good food (Dewalokam was the best) and have excellent hosts/families. Dewalokam is getting busy - can we make a provisional booking for 2018 now?
Mark and Wendy Bostock
(Mark and Wendy are regular customers and particularly enjoy the homestay experience)
Another great trip – many thanks.
Jenifer and Michael Davies
Your itinerary and accommodation choices were really great, especially since we were booking at the last minute! The drivers were all great. The guy who was with us for 6 days from was really helpful. It wasn't obvious if/how things were being organised but someone always turned up on schedule and it all went smoothly. It was a wonderful holiday and we will definitely book with you again – soon we hope! Thank you for everything.
Susan and Alan McNab
(booked on 18 January – departed on 8 February – Kerala’s busiest month)
Overall we had a wonderful time. Without a doubt our two favourite locations were still Dewalokam and the backwaters on the Houseboat - exactly the same as last time. Like many people, we continued to be really impressed by the hospitality at Dewalokam. The family are naturally friendly people but we felt their warmth was reflected in the staff too, especially the young boys who served at table. The place also has plenty of interest by way of the farm and accompanied excursions. I was also fortunate in being invited to teach in the local school again. Punnamada - beautiful setting by the lake. A Beach Symphony - a truly beautiful place, fabulous setting and lovely staff. High levels of comfort and decoration. So - overall a good holiday; thank you again for your detailed planning and organisation. We hope to use you again sometime.
Sheila and Geoff Rapley
The itinerary and hotels you suggested worked out really well, Jess/Prakash was an excellent driver and companion and all the pick-ups and transfers were on-time and efficient, and we had a most interesting and enjoyable time. I am attaching a scanned Questionnaire/ accommodation score-sheet, and as you will see the scores are nearly all very good. The Hindu temples, particularly Madurai, were fascinating. Our days at Coconut Lagoon and on the Houseboat were great fun, and it was very good to have an excellent villa with pool at Marari Beach.
So, again, thank you very much for arranging all this for us - we will of course be recommending Kerala and your firm to our friends.
Mr and Mrs Kinsey
Wanted to tell you how much we enjoyed our holiday, it was seamlessly organised and our driver (Siji) was a star. We have travelled with you before - and it was another great success for Kerala Connections. The friends we went with had never been that far - and were slightly aprehensive. But they too loved their holiday.