Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found above.
For video testimonials from our customers go to our YouTube channel

Probably one of our best holidays

This was our first trip to India and we are already thinking about the next. It was probably one of our best holidays. We stayed in various types of accommodation and all had lovely staff and wonderful food, particularly on the Lakes and Lagoons houseboat and the Old Harbour Hotel. Dewalokam was our first experience of a homestay and somewhere we hope to visit again. Jose and Sinta do an amazing job keeping their guests and staff happy in beautiful surroundings.

Mrs Lynne Watkins and Mr David Allan

Marvellous holiday

Thank you for helping us have a most marvellous holiday.

Stuart and Trish Butler

See the below website for prose and photographs from these customers

Splendid Time

The most exciting part of our holiday was the houseboat, but all the hotels and rooms we had were fantastic.  We enjoyed every part of our holiday – Kerala Connections built us a great tour which worked really well. Our driver (Siji) was helpful and friendly.  We had a splendid time and would be more than happy to recommend you to anyone.

Jan Broderick

Jan booked through Responsible Travel where you will find her full report.  

Best Holiday Ever

Best holiday ever - hope to go back sometime in the future.  Thanks for all your help.

Evelyn Durnan

Many Happy Memories

We have many happy memories.  The most memorable part was the 2 night stay on the Houseboat and the fantastic scenery/river activity, plus our stay at Dewalokam Retreat, Kodikulam. Their attention to detail and guests was second to none!  We recommend seeing the Kathakali and Martial Arts Displays.  It was the most wonderful experience and introduction to Southern India. Every part of the holiday was efficiently organised from the booking with Kerala Connections to the attention given once in Kerala.  Companion Holidays were most efficient and professional.  Our wonderful driver (Sanil) was prompt, polite and informative.

Lee Mullins

This was a booking made through Responsible Travel.


A Revelation

We had a superb holiday – thank you.  The diver, Sunil, inspired the utmost confidence.  He was always punctual, estimated times of arrival accurately and gave very good advice.  Our visits to the pottery, silk weaving, tile making and bronze casting were all very interesting.  The guides were very good.  All in all a revelation for us – all three first time visitors to India.

Josephine Ades

During their time in Mumbai they asked us if we could arrange for them to visit Victoria Station to see the portrait of Josephine’s father who was General Manager there.  This visit generated press interest and they featured in an article in the Mumbai Mirror.

Thoroughly Enjoyed

We thoroughly enjoyed it all – it was a very, very good holiday.  The houseboat was superb and the food very good.  Xandari Pearl was thoroughly lovely.  Tranquil has a very pleasant atmosphere.  The village tour to a tribal community at Kabini was really interesting.  Everything we did I would recommend.

Jackie Whitehouse

Absolutely Lovely

We had an absolutely lovely holiday.  There was very little damage visible following the cyclone.  Our driver was an absolute star.

Roger Seagger

No scaffolding on Taj

Just to let you know we are having a wonderful time. We were thrilled this morning to see the Taj in all its magnificence and with NO scaffolding!

Gill and Rosie Bruce

Thank you for your Efforts

The holiday was excellent. I am very pleased with the way your organised it and will recommend you.  If we do another trip to India we will certainly do it through you.

Mr and Mrs Sankey

A First Rate Experience

We have just returned from the wonderful holiday in Kerala which you arranged for us. We doubt if we could have had a more enjoyable experience. Everything went like clockwork, from the moment we arrived at Gatwick to returning there. The Emirates A380 is one of the best I have flown, with 3” more leg length than BA or Virgin etc.

All the accommodation was first class, and we particularly approved of the environmental policies of the three CGH venues we stayed in. For luxury the Heritage in Madurai would be hard to beat. The crew on the houseboat were very helpful and looked after us well. Our final stay was with Sunil at the Teak House. What an interesting man and what a good host.

We must make special mention of Jess, the driver we had at our disposal for 8 days. Always spot on time, always helpful and very knowledgeable about local vegetation, crops etc.  Weather was mostly good except when we caught the edge of the cyclone, which created a couple of days of monsoon like conditions.

Thank you Kerala Connections for a first rate experience.

David and Helen McGill

PS Other travellers on similar tours whom we met were very envious of the very useful booklet you provided.

Fantastic organisation

Your organisation was fantastic with no waiting for anything - all drivers, guides were on time. Cars very comfortable with excellent drivers. Houseboat staff were excellent as was Francis Residence.

Mrs Rosalind Turner

Mrs Turner and her friend travelled to both North and South India.


Enjoyed very much

We enjoyed the trip very much.  Bhainsrorgarth – quite delightful and the best food we had.  Jhalwar –in a kind of time capsule - especially the plumbing!!  But that is part of its charm.  Ahilya Fort – excellent, good service and lovely setting.  Ahilya by the Sea (Goa) – slightly marred by the cyclone but nice all the same.

Liz Brough

A Great Trip

The arrangements went smoothly and there were no problems.  Bennett (our driver) is intelligent, patient and reliable, he quickly tuned in to our sense of humour and as a result we had much laughter during the trip. It was a great trip, so thanks to all who assisted.

Ms Andrews

Excellent - highly recommended.

The organisation and communication was perfect. Our driver, Sanil, was always abreast of our itinerary, enormously helpful, punctual and friendly. He made an enormous difference to our holiday.  The most memorable part of our holiday was the stay with the Kumar family in Coonoor.   All the homestays were excellent but this was outstanding in terms of engagement with the family and (as vegetrians) food.

Bridget Taylor & James Gulliver

Exactly what we were after

Your organistaion of our holiday was brilliant and exactly what we were after.  Thank you.

Mr & Mrs Creed

Absolutely No Complaints

The holiday was fabulous and we have absolutely no complaints. We had Bennett (our driver) last year, and he greeted us this time like old friends. He was excellent - very helpful, and making good suggestions for restaurants etc. He was fantastic.  Thank you for a wonderful holiday; our second trip with you. I'm working on an idea for my next trip to India, so I may be in touch again quite soon.....

Helen Krasner & David Thomas

Well organised and faultless service

Kaav Safari Lodge was very good accommodation and service.  The Kumars at Aakriti were very hospitable and we learnt a lot about Indian culture with great food.  Excellent restaurant at the Old Harbour Hotel.  Dewalokam Retreat was one of the best and they were the cleanest, well maintained of all - the staff were a delight. The owners even got up at 5am to see us off to the airport on the last day!

Colin and Carol Pepper


The Best Holiday We've Ever Had


We just got back. Can I thank you for arranging the BEST holiday we've EVER had (and we've had a lot).  I’ve just sent a rave review to Responsible Travel- no doubt they will forward to you.  The houseboat was beautiful and the crew were fab. I could easily have done a week of that.  What an amazing place and amazing experience we have had. Everything was BRILLIANT! and can't be faulted. I didn't want to leave any of the places or people. I put on half a stone the food was so good. I can't thank you enough for your help.

Liz and Mark Naylon

Liz and Mark booked through Responsible Travel.  They awarded us five stars and the report to them included the following:

The people we met- ALL of them lovely- friendly, genuine, generous.   Every single day was memorable and exciting. We had the most fabulous holiday of a lifetime, due in no small part due to the advice of the staff involved from Kerala Connections. Everything was organised and executed like clockwork. Each place we stayed was in its own way perfect. All the accommodation was faultless, and the travel between was well organised and exactly as planned and described. The drivers we had were professional and well spoken.

Brilliant Holiday

We had an amazing time in India and thank you for organising such a wonderful trip.  I would definitely recommend your company to anyone looking to travel to India.  The overall experience was a joy from booking through to the holiday itself.  Gary's knowledge of the area was invaluable during the booking process and nothing was too much trouble in terms of our many requests.  It was a wonderful experience from beginning to end - Brilliant holiday.

Veronica Costello