Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found on the homepage.
A big thank you for arranging such a wonderful holiday for us. The Homestays were lovely and very friendly and I feel like we got a real taste of life in Kerala, which is what I wanted. Your information booklet was brilliant so helpful and I referred to it all the time. Your contact in Kerala was also very quick to respond and helpful (as you were before we left). We are now in Sri Lanka but have many memories of India that I will treasure and am already thinking about a return trip. I will get round to writing individual reviews for the Homestays but wanted to thank you first.
Jane and her young daughter Maisy booked through Responsible Travel. For more feedback on their holiday see that website.
An exciting and most enjoyable holiday with a great welcome from agents, drivers and hotel staff. It was privilege to witness the Pongal holiday at the Tanjore temple, the fort and elsewhere. Our favourite place was Rajakkad, a tribute to British eccentricity, but we also enjoyed the unique Danish post-colonialism of Tranquebar and were lucky to witness posh wedding at the Radisson and a betrothal at Anantya. All in all a well-designed tour and a memorable holiday.
We have been back for a few days from our trip to Kerala: we had a wonderful time. Thank you for organising such a wonderful itinerary, selection of hotels and seamless transport/connections for us. We were able to fully relax and focus purely on enjoying the multitude of experiences we had. We were very impressed by how well everything was organised, and obviously Daniel/Jerry were constantly checking (mostly behind the scenes) that everything was running smoothly, even though they were not at all intrusive to us. They obviously were in touch with our driver, and also others to ensure everything was OK. Daniel pro-actively re-booked our domestic flight on to the next best option following the major delay to our flight from the UK so we didn't have to deal with that hassle, and it was all easy to sort out how to get the money to them. In short everything very, very well, was well coordinated, and we never had to worry about any of the logistics, leaving us to relax and enjoy our holiday.
Spotting so many exotic and sometimes rare birds, the journey through the Western Ghats and meeting so many friendly India people were the most memorable and exciting parts of this holiday. I would not hesitate in recommending to a friend.
(Booked through Responsible Travel – full feedback may be found on that website).
Absolutely perfect holiday in every way. Transfers, meet and greets, organisation, pre-trip planning and accommodation recommendations we could not fault in any way. Thank you!
Claire von Ribbeck & Richard Davies
We are very satisfied with our holiday. The service you and the local agents have provided is excellent. Everything was well planned and the local agents were always in the back-ground to help, if needed. Like guardian angels. The food at Marari Sands was fantastic, and the environment balm for the soul. The Dune got a lower score because the outside furniture was broken and you could not sit on the porch. We also wondered why they change the linens every day, or do not give that option at all. The food and the yoga was perfect. We are very happy with Raven´s Nest. Good food, nice surroundings and a clear ecological and environmental thinking. All in all we want to thank you and your team for a holiday that met with our dreams and surpassed our expectations.
Åse and Gustav Jagner
Mr and Mrs Jagner (from Sweden) booked the South India by Rail holiday through Responsible Travel and a more detailed report of their holiday can be found on that website.
Many thanks for the amazing adventure of Kerala. Our timetable of events etc, went like clockwork and Kerala was such a vibrant, exciting and beautiful state. Mike a reluctant traveller to India, thoroughly enjoyed the wonderful experiences, meeting fellow travellers, all who seemed to be equally thrilled with their adventures!! South India has so much to offer, beautiful locations in tea/coffee plantations, lovely people, delicious food and yes even the chaotic traffic - all make India magical and exciting. Thank you again Gary - we have memories to last a lifetime.
Ruth and Mike David
Can I thank once again for your help and understanding on helping me sort out the problems I had with our eTV visas. I will always be grateful. Thank you.
We are also grateful for helping us have truly wonderful holiday. There are just too many highlights and special moments to mention here but needless to say we had a fantastic time everywhere we stayed and visited.
Please pass on our thanks to Gary for all his planning and recommendations which all worked out so well.
Just wanted to let you know what an amazing holiday we have just had. Thank you for helping me to plan it. I have done the feedback form, so you should get that next week, have to start saving for the next one now!!
Sue, Lee and Jacqueline Warburton
Overall an excellent holiday and we will be recommending both Kerala and Kerala Connections to friends and family. We particularly enjoyed the 3 days on the houseboat. The on-board staff were delightful and great company. We think 3 days is the ideal period as it is long enough to navigate away from the crowds, but short enough to hold the magic of the backwaters.
Mike and Dagmar Bere