Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found on the homepage.
The arrangements went smoothly and there were no problems. Bennett (our driver) is intelligent, patient and reliable, he quickly tuned in to our sense of humour and as a result we had much laughter during the trip. It was a great trip, so thanks to all who assisted.
The organisation and communication was perfect. Our driver, Sanil, was always abreast of our itinerary, enormously helpful, punctual and friendly. He made an enormous difference to our holiday. The most memorable part of our holiday was the stay with the Kumar family in Coonoor. All the homestays were excellent but this was outstanding in terms of engagement with the family and (as vegetrians) food.
Bridget Taylor & James Gulliver
Your organistaion of our holiday was brilliant and exactly what we were after. Thank you.
Mr & Mrs Creed
The holiday was fabulous and we have absolutely no complaints. We had Bennett (our driver) last year, and he greeted us this time like old friends. He was excellent - very helpful, and making good suggestions for restaurants etc. He was fantastic. Thank you for a wonderful holiday; our second trip with you. I'm working on an idea for my next trip to India, so I may be in touch again quite soon.....
Helen Krasner & David Thomas
Kaav Safari Lodge was very good accommodation and service. The Kumars at Aakriti were very hospitable and we learnt a lot about Indian culture with great food. Excellent restaurant at the Old Harbour Hotel. Dewalokam Retreat was one of the best and they were the cleanest, well maintained of all - the staff were a delight. The owners even got up at 5am to see us off to the airport on the last day!
Colin and Carol Pepper
We just got back. Can I thank you for arranging the BEST holiday we've EVER had (and we've had a lot). I’ve just sent a rave review to Responsible Travel- no doubt they will forward to you. The houseboat was beautiful and the crew were fab. I could easily have done a week of that. What an amazing place and amazing experience we have had. Everything was BRILLIANT! and can't be faulted. I didn't want to leave any of the places or people. I put on half a stone the food was so good. I can't thank you enough for your help.
Liz and Mark Naylon
Liz and Mark booked through Responsible Travel. They awarded us five stars and the report to them included the following:
The people we met- ALL of them lovely- friendly, genuine, generous. Every single day was memorable and exciting. We had the most fabulous holiday of a lifetime, due in no small part due to the advice of the staff involved from Kerala Connections. Everything was organised and executed like clockwork. Each place we stayed was in its own way perfect. All the accommodation was faultless, and the travel between was well organised and exactly as planned and described. The drivers we had were professional and well spoken.
We had an amazing time in India and thank you for organising such a wonderful trip. I would definitely recommend your company to anyone looking to travel to India. The overall experience was a joy from booking through to the holiday itself. Gary's knowledge of the area was invaluable during the booking process and nothing was too much trouble in terms of our many requests. It was a wonderful experience from beginning to end - Brilliant holiday.
Every aspect of our trip was memorable and it is impossible to select one particular feature that stands out. We particularly appreciated the houseboat in traditional style. Our staff of 3 was excellent and non-intrusive and the food was spectacular. The holiday, which was recommended to us as excellent, proved to be such and we have no hesitation in recommending it to others. Indeed, we already have, and specified this company. We have no criticisms, only the greatest praise.
The trip was flawless. Everything was great. All of the accommodations were excellent. Our driver for 15 days - Bennet was impeccable.
I polled my family on their opinions so here goes in brief…
Gitanjali - We all loved this place. The hosts were gracious and worldly. The food was some of the best we had.
Palais de Mahe - We all loved this place and loved Pondicherry. The rooms, the food, the service, the location, fantastic!!
Visalam - This place was also a family favourite. A beautiful hotel, nice rooms and service that was perhaps the best of our entire tour.
Heritage - Certainly an over the top resort stay. Everyone loved the privacy and private pools. It was a lovely end to the trip.
So in conclusion, it was a great trip, one to be long be remembered.
Thank you for the fantastic and quick service, and for getting everything down in price so that we can afford it. I'm impressed - and now really looking forward to another great holiday in South India...