Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found above.
For video testimonials from our customers go to our YouTube channel

You excelled yourselves

The best holiday yet in this beautiful country. You have excelled yourselves and we shall look forward to returning again with you next year. Thank you so much.

Brian and Jackie Boulton

Huge Thank You

Ben and I just wanted to say a HUGE thank you for a fabulous trip to Kerala, it was so relaxed, the people were lovely and the trip ran without a hiccup!  Thank you so much for organising our trip we are already plotting our next to north India so will definitely be in touch once we’ve saved up enough to go back!

Ben and Emma

7th Trip

We have been using Kerala Connections since 2006 – was our 7th trip - they have all been excellent but somehow they always seem to still get even better from the initial planning, the booking and support from Companion Holidays (their partner in India) whilst in India. We look forward to planning our next trip with you.

Adele Alcock

Toilet Frog!!

Dhole’s Den - another favourite which will be better still next time as they will have the swimming pool finished. To sit on the veranda ands to see animals at the other side of the fence is amazing. We saw a mongoose catch a crow and then bring it back into the grounds. The frogs were a complimentary extra!

Adele Alcock

South Africa was our best holiday... until we went to India

Julie and I have been lucky enough to travel to some beautiful and interesting places around the world.  Last year we were in South Africa, which culminated in a safari, we stayed in the most luxurious hotels, and decided it was our best holiday……until we went to India.  We had the best time ever, from being picked up at the airport to the final drop off.  Benny our driver was polite, professional and always courteous, he was incredibly knowledgeable, and helpful, and absolute delight, the trip was planned down to the last detail impeccably, by you, thank you very much, the hotels were a perfect choice, and we couldn’t have wished for more.

Steve King

Everything great

Everything great.  Grande Bay - very helpful staff, lovely pool. Good situation for walking into town.  Visalam - fabulous stay - staff wonderful, lovely hotel and loved Chettinad area.  Aanavilasam - Lovely stay - couldn't fault it and hospitality fabulous.

Mr and Mrs Gresswell

Fifth Trip

Can't believe this was our fifth trip with you and, as ever, it was organised perfectly.  The Dharavi Slum tour was a real eye-opener, and worth the price. Our guide was really excellent and the work they do there is truly laudable. We would highly recommend it.  The toy train ride to Ooty was fabulous.  Our driver Shibu remains the nicest man, and best driver, ever. He always makes the whole trip enjoyable, safe and huge fun. His attention to our needs is second to none and his time-keeping and professionalism deserve the highest praise. Thank heavens we booked early enough to ensure we had him!   Hopefully, we'll be in touch a bit later in the year to book another marvellous trip.

Lucinda Martin

A Huge Thank You

Just wanted to say a huge thank you for our amazing holiday.  The arrangements were perfect... I really couldn’t fault it.  We were extra spoilt by having the very best driver - Wilson - who was a gem and the envy of everyone we met.  Secret Garden was lovely, an oasis in the middle of tiny lanes.  Purity and the houseboat ....first class!  The right amount of time at each.  The Gateway finished the holiday in a relaxing way.  All in all you can see it was really good. We especially liked the booklet - the best I’ve ever had from any travel company.

A huge thank you.

Joan Griffiths

Tribal Villages

We enjoyed our trip to Kolkata and Orissa. We stopped quite frequently at various tribal villages – we were impressed by their ingenuity and cleanliness. My memory of visiting similar villages years ago, was that they smelled of the open sewer running through the centre of the village. No more.  Each family has its’ own loo courtesy of the Indian Government and they use it too.  The Hotels in this part of the trip were pretty basic.

Jacqueline and Peter Jonas

Mr and Mrs Jonas (regular customers of ours) did an interesting trip visiting the tribal areas of Orissa. 

The Best Yet

Our third holiday in Kerala with you and the best yet. Everything went smoothly and we were more than happy with the variety of accommodation and the friendliness of the people we met. As always we were grateful for the advice and help given in planning the holiday.

Our third visit and impossible to find fault with Dewalokam. Sinta and family were, as always, helpful in every way.

We loved Marari Villas and the couple who ran it. They had done everything possible to overcome recent problems with the cyclone and we didn’t feel disadvantaged in any way. Would recommend the resort to others.

Gary - could you suggest an outline of a trip to Northern India to include the Taj Mahal and Rajasthan? We feel we should try a different experience although it would be hard not to go back to Kerala!

Sheila and Geoff Rapley

Rate 5 stars

The backwaters Cruise and birding at Thattekkad were the most memorable parts of the holiday.  I recommend spending at least 2 nights on houseboat.  I rate this holiday as 5 stars (excellent) - Kerala Connections were very helpful.

Richard Greenwood

Richard booked the Kerala Homestay Tour through Responsible Travel.


Extremely Helpful

We found Daniel and Jerry extremely helpful and attentive throughout.  The calibre of the Companion Holidays drivers (Joe and Shibu) was way above those we used elsewhere.  They looked after the vehicles beautifully, drove safely and were very companionable and looked after us well.

Jo & Roger Taylor

Excellent Drivers

The local agent was very efficient service with excellent drivers.  Our three drivers were very different but all kind, knowledgeable and approachable.  Overall a wonderful holiday – thank you.

Andrew Hodge & Judy Flounders

Enjoyed every minute

Joe (our driver) was very informative and always arrived on time. He was very thoughtful and listened to our interests. For example I wanted to look at fabrics and he took us to a fabulous fabric Printing establishment employing people with special needs whose parents work on the tea plantations in Munnar. This was the highlight of my trip to India! We were also very grateful that he took us to clean cafes and restaurants! Our fear was becoming ill on the trip but we were fine. Dewalokam was a highlight of our trip- we loved this experience!  Spice Village was fabulous; the houseboat a wonderful experience.

The holiday went like clockwork and we enjoyed every minute. Thank you Kerala Connections for your ultra professional service- we will and have recommend you to friends!

Judith Crawford

Very relaxed

All drivers were very friendly, punctual and attentive.  Nelpura Homestay - lovely food. Very welcoming and relaxing. Comfortable.  Francis Residence - very welcoming. Outstanding food. Houseboat - Unobtrusive. Very welcoming. Relaxed.  Periyar Villa - Lovely. Very clean and comfortable. So friendly. Dewalokam - more than outstanding in every respect. Paradise.

Everything was lovely. Very relaxed. No stress. Looked after so well. Immersed in Kerala and everything it has to offer. Lovely people.

Neil Hamer

Highly Recommended

A big thank you for all your help with our recent holiday.  We had a really great trip and very much appreciated your help with the itinerary and hotels.  I could not have envisaged how bad and therefore slow some of the roads were – the small and therefore more interesting roads were dreadful, made worse by the recent cyclone.  Our toy train journey to Ooty was great fun and brought back lots of memories.  We found your inclusion on the hotels tipping policy invaluable.  Your personal service and speed of response, especially at a late stage, was superb.  Highly recommended and would most certainly come to you again (if you're have us).  We have already recommended you to friends.

Vivien Davey

Loved the Contrast

Hi Gary 

Thank you so much for fixing Siji for us – as usual he was an absolute star in terms of his driving, good humour and overall capacity to act as a fixer. We loved the variety and the contrast to our two previous visits. The accommodation was generally excellent.  Kaav was wonderful.  Old Harbour Hotel at Cochin and Xandari Pearl at Marari Beach both score top marks from us in all respects.  Ambience, location, food and service are all exemplary.  Thanks for all your help with this trip.

Joanna Moxham


It was a wonderful holiday. The service provided through the booking procedure and the arrangements made to ensure that everything ran so smoothly while we were there were outstanding. We would certainly use the company again and recommend it to friends. Thank you very much for arranging everything so brilliantly.

Robert and Delia Hannon

These customer stayed at Tissa’s Inn, Ambady Estate, Wildernest, Punnamada Resort, Houseboat and Marari Villas.  They gave top scores for all.

Very Succesful Trip

A very succesful and enjoyable trip.  Thanks for suggesting such a great programme prior to the party we were attending in Cochin.

Paul & Jessica Brown

Pleased to have used Kerala Connections

I thought the whole trip was very well organised.  The driver you - Sanil was great - a good driver, prompt, organised, very professional and courteous.  The accommodation provided was also of a very high standard.  Overall we had a lovely holiday, we were very pleased to have used Kerala Connections to book this experience.  The booklet provided with our itinerary, tips and information was very helpful - a great idea.

Michael Brown

Holiday booked through Responsible Travel and the feedback above was sent to them.