Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found above.
For video testimonials from our customers go to our YouTube channel




Excellent Drivers

The local agent was very efficient service with excellent drivers.  Our three drivers were very different but all kind, knowledgeable and approachable.  Overall a wonderful holiday – thank you.

Andrew Hodge & Judy Flounders




Enjoyed every minute

Joe (our driver) was very informative and always arrived on time. He was very thoughtful and listened to our interests. For example I wanted to look at fabrics and he took us to a fabulous fabric Printing establishment employing people with special needs whose parents work on the tea plantations in Munnar. This was the highlight of my trip to India! We were also very grateful that he took us to clean cafes and restaurants! Our fear was becoming ill on the trip but we were fine. Dewalokam was a highlight of our trip- we loved this experience!  Spice Village was fabulous; the houseboat a wonderful experience.

The holiday went like clockwork and we enjoyed every minute. Thank you Kerala Connections for your ultra professional service- we will and have recommend you to friends!

Judith Crawford




Very relaxed

All drivers were very friendly, punctual and attentive.  Nelpura Homestay - lovely food. Very welcoming and relaxing. Comfortable.  Francis Residence - very welcoming. Outstanding food. Houseboat - Unobtrusive. Very welcoming. Relaxed.  Periyar Villa - Lovely. Very clean and comfortable. So friendly. Dewalokam - more than outstanding in every respect. Paradise.

Everything was lovely. Very relaxed. No stress. Looked after so well. Immersed in Kerala and everything it has to offer. Lovely people.

Neil Hamer




Highly Recommended

A big thank you for all your help with our recent holiday.  We had a really great trip and very much appreciated your help with the itinerary and hotels.  I could not have envisaged how bad and therefore slow some of the roads were – the small and therefore more interesting roads were dreadful, made worse by the recent cyclone.  Our toy train journey to Ooty was great fun and brought back lots of memories.  We found your inclusion on the hotels tipping policy invaluable.  Your personal service and speed of response, especially at a late stage, was superb.  Highly recommended and would most certainly come to you again (if you're have us).  We have already recommended you to friends.

Vivien Davey




Loved the Contrast

Hi Gary 

Thank you so much for fixing Siji for us – as usual he was an absolute star in terms of his driving, good humour and overall capacity to act as a fixer. We loved the variety and the contrast to our two previous visits. The accommodation was generally excellent.  Kaav was wonderful.  Old Harbour Hotel at Cochin and Xandari Pearl at Marari Beach both score top marks from us in all respects.  Ambience, location, food and service are all exemplary.  Thanks for all your help with this trip.

Joanna Moxham




Outstanding

It was a wonderful holiday. The service provided through the booking procedure and the arrangements made to ensure that everything ran so smoothly while we were there were outstanding. We would certainly use the company again and recommend it to friends. Thank you very much for arranging everything so brilliantly.

Robert and Delia Hannon

These customer stayed at Tissa’s Inn, Ambady Estate, Wildernest, Punnamada Resort, Houseboat and Marari Villas.  They gave top scores for all.




Very Succesful Trip

A very succesful and enjoyable trip.  Thanks for suggesting such a great programme prior to the party we were attending in Cochin.

Paul & Jessica Brown




Pleased to have used Kerala Connections

I thought the whole trip was very well organised.  The driver you - Sanil was great - a good driver, prompt, organised, very professional and courteous.  The accommodation provided was also of a very high standard.  Overall we had a lovely holiday, we were very pleased to have used Kerala Connections to book this experience.  The booklet provided with our itinerary, tips and information was very helpful - a great idea.

Michael Brown

Holiday booked through Responsible Travel and the feedback above was sent to them.




Probably one of our best holidays

This was our first trip to India and we are already thinking about the next. It was probably one of our best holidays. We stayed in various types of accommodation and all had lovely staff and wonderful food, particularly on the Lakes and Lagoons houseboat and the Old Harbour Hotel. Dewalokam was our first experience of a homestay and somewhere we hope to visit again. Jose and Sinta do an amazing job keeping their guests and staff happy in beautiful surroundings.

Mrs Lynne Watkins and Mr David Allan




Marvellous holiday

Thank you for helping us have a most marvellous holiday.

Stuart and Trish Butler

See the below website for prose and photographs from these customers

http://radicalstroud.co.uk/take-my-hand-im-a-stranger-in-paradise/




Splendid Time

The most exciting part of our holiday was the houseboat, but all the hotels and rooms we had were fantastic.  We enjoyed every part of our holiday – Kerala Connections built us a great tour which worked really well. Our driver (Siji) was helpful and friendly.  We had a splendid time and would be more than happy to recommend you to anyone.

Jan Broderick

Jan booked through Responsible Travel where you will find her full report.  




Best Holiday Ever

Best holiday ever - hope to go back sometime in the future.  Thanks for all your help.

Evelyn Durnan




Many Happy Memories

We have many happy memories.  The most memorable part was the 2 night stay on the Houseboat and the fantastic scenery/river activity, plus our stay at Dewalokam Retreat, Kodikulam. Their attention to detail and guests was second to none!  We recommend seeing the Kathakali and Martial Arts Displays.  It was the most wonderful experience and introduction to Southern India. Every part of the holiday was efficiently organised from the booking with Kerala Connections to the attention given once in Kerala.  Companion Holidays were most efficient and professional.  Our wonderful driver (Sanil) was prompt, polite and informative.

Lee Mullins

This was a booking made through Responsible Travel.

 




A Revelation

We had a superb holiday – thank you.  The diver, Sunil, inspired the utmost confidence.  He was always punctual, estimated times of arrival accurately and gave very good advice.  Our visits to the pottery, silk weaving, tile making and bronze casting were all very interesting.  The guides were very good.  All in all a revelation for us – all three first time visitors to India.

Josephine Ades

During their time in Mumbai they asked us if we could arrange for them to visit Victoria Station to see the portrait of Josephine’s father who was General Manager there.  This visit generated press interest and they featured in an article in the Mumbai Mirror.




Thoroughly Enjoyed

We thoroughly enjoyed it all – it was a very, very good holiday.  The houseboat was superb and the food very good.  Xandari Pearl was thoroughly lovely.  Tranquil has a very pleasant atmosphere.  The village tour to a tribal community at Kabini was really interesting.  Everything we did I would recommend.

Jackie Whitehouse




Absolutely Lovely

We had an absolutely lovely holiday.  There was very little damage visible following the cyclone.  Our driver was an absolute star.

Roger Seagger




No scaffolding on Taj

Just to let you know we are having a wonderful time. We were thrilled this morning to see the Taj in all its magnificence and with NO scaffolding!

Gill and Rosie Bruce




Thank you for your Efforts

The holiday was excellent. I am very pleased with the way your organised it and will recommend you.  If we do another trip to India we will certainly do it through you.

Mr and Mrs Sankey




A First Rate Experience

We have just returned from the wonderful holiday in Kerala which you arranged for us. We doubt if we could have had a more enjoyable experience. Everything went like clockwork, from the moment we arrived at Gatwick to returning there. The Emirates A380 is one of the best I have flown, with 3” more leg length than BA or Virgin etc.

All the accommodation was first class, and we particularly approved of the environmental policies of the three CGH venues we stayed in. For luxury the Heritage in Madurai would be hard to beat. The crew on the houseboat were very helpful and looked after us well. Our final stay was with Sunil at the Teak House. What an interesting man and what a good host.

We must make special mention of Jess, the driver we had at our disposal for 8 days. Always spot on time, always helpful and very knowledgeable about local vegetation, crops etc.  Weather was mostly good except when we caught the edge of the cyclone, which created a couple of days of monsoon like conditions.

Thank you Kerala Connections for a first rate experience.

David and Helen McGill

PS Other travellers on similar tours whom we met were very envious of the very useful booklet you provided.




Fantastic organisation

Your organisation was fantastic with no waiting for anything - all drivers, guides were on time. Cars very comfortable with excellent drivers. Houseboat staff were excellent as was Francis Residence.

Mrs Rosalind Turner

Mrs Turner and her friend travelled to both North and South India.