Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found above.
For video testimonials from our customers go to our YouTube channel


Our final hotel' Vismaya' was the best of all, an excellent boutique hotel with exceptional service from Vinod Joseph and his team.  Thanks again for arranging such a memorable trip for us.

John Racher

John travelled with his wife and friends - see their testimonial on YouTube:


Happy Memories

Thank you for helping us to arrange our first holiday to India.  We had a wonderful, magical experience not just from a cultural and travel point of view but with the unanticipated pleasure of finding all the Kerala people we met to be just so kind. They really could not do enough for us at a time when as a country they have suffered so much. We took the view that now is the time they need their tourists to visit more than any other and hope that others will feel the same.

Kerala Connections is clearly highly valued as your name was often mentioned. Indeed, we were upgraded to a Mansion House at Coconut Lagoon as our rooms were not ready because they so valued their Kerala Connections customers.

Our only regret was that we were unable to have our older daughter and son-in-law with us to share the experience. Who knows maybe one day in the future?

Thank you so much for the many happy memories we will forever keep from our wonderful holiday.

Jane, Ross and Holly Eager

See their testimonial on YouTube:


Very professional Input

Overall, all the arrangements worked out perfectly.  There was always someone to meet us at each destination, and we were always efficiently (and safely) transferred to wherever we needed to be.

In Guwahati we were met and transferred to the boat (MV Mahabaahu).  Although we enjoyed the cruise, we felt 5 days would have been sufficient.  The boat was very good with a terrific staff who couldn't do enough for us.

Claridges in Delhi was beautiful and we had a wonderfully comfortable room by the swimming pool, and we were sorry only to have one night there.

Shimla was delightful.  We loved the Oberoi and were impressed with the décor. The staff were wonderful, and the restaurant was very good.  The express train from Delhi to Kalka was fine, however, we regret going on the narrow-gauge railway up to Shimla.  We were dismayed to see how small the seats were and how close together.  Our journey took 5.75 hours in great discomfort, and we were greatly relieved to arrive!

We were wildly excited to re-visit the Lake Palace Hotel at Udaipur which has lost none of its charm since our first visit.  We were very pampered and very much enjoyed luxuriating.

Thank you for all your very professional input in arranging this wonderful holiday; there was nothing we did not like, and all the hotels you chose on our behalf were spot-on.  We have recommended you to some other people, so wait and see!

Jill and Stuart Hughes


Wonderful Holiday

A big thank you from all of us for arranging such a wonderful holiday for us! Everything went exceptionally well and there was not a single upset.  We will definitely be recommending your company to any friends travelling to gorgeous Kerala!

Cheryl and Jorgen, Jen and Grant, John and Sally

Looked after by Highly Capable People

From start to finish Kerala Connections have been great. Our route and accommodation was perfect for us. You were happy to adapt a tour to suit us and endure several revisions. The trip worked like clockwork. There was never a concern that a driver would not arrive or that the accommodation would not be expecting us. All of the drivers went out of their way to reassure us this included waiting with us for our delayed trains.

Marari Beach - perfect place to unwind. Lovely calm, unassuming environment. Vembanad House- relaxing environment, helpful attentive host, keen to advise us how to explore locally on foot. She shared with us her passion about India and taught us a lot. Great food. Houseboat - We ate and ate! Crew were very happy to chat about what we would see and to stop when we wanted. Fringe Ford - what can we say... an amazing, very special place. We hiked morning and evening were "fortunate" enough to hear a tiger kill and also spotted two leopards plus many other animals (lion tailed macaques, Malabar squirrels, hornbill, honey buzzard, black eagle etc).  Tissa's Inn - Good location, accommodation was good, nice pool and area to read in the shade on the roof and good breakfast.

The drivers were really excellent. Always where they said they would be, when they said they would be there. Timings were well calculated and accommodation were notified by phone on the day before our next journey. They use Air conditioned clean cars, water available and drive well.

Overall we had a fantastic holiday and I could not recommend Kerala Connections more highly. We felt looked after by highly capable people from the time of booking and throughout our trip. All the information you provided was highly relevant, very useful and accurate. We used the A5 book you provided throughout our trip. Thank you very much, we will certainly look to use your company again and have already recommended the company to several friends.

Katherine Turberville

Massive Thank You

We just wanted to say a massive thank you for organising our holiday to Kerala, we had an amazing time. The itinerary that you planned for us was just perfect and Jane had a fabulous birthday at Hills and Hues.  Kerala will always remain with us as we enjoyed each and every part and all of the homestay's, where the food was really enjoyable.  Thanks again and you can rest assured that we would always recommend Kerala Connections to anybody wanting to visit South India.

Phil and Jane Abell

Definitely Use your Company Again

Excellent advice and service from Gary Tree and also from Diana with the visa service, which took a lot of the worry out of the visa application. I will definitely use your company again and your visa service for sure. We enjoyed the choice of tours and accommodation on offer, and found all our home stays very good but in different ways. Nelpura was our favourite for the location and things to do, plus the food and hospitality. Teak house had the best food of the lot and a very nice view, plus pool was a bonus. Walton was good for its location in the centre of Cochin, and hosts were friendly and helpful. Pepper County had the best bedrooms. Overall though we very much enjoyed the whole trip and your organisation of it and had no complaints at all.

Robin Ward

Very Likely to Book with you Again

Couple of minor problems effectively and quickly dealt with by agent. Night-time noise was an occasional problem - particularly in Udaipur where an adjacent building played amplified music until 3am. The guides in Delhi, Jaipur and Udaipur were polite and informative but were "going through the motions" rather than inspiring us with the beauty of what we were seeing. By contrast, the guide in Ahmedabad was superb. Overall, we are extremely impressed with India/Kerala Connections and will very likely book with you again

N J Morison

Smooth as Silk

We had an incredible journey, it was beyond our expectations – amazing.  The drivers were lovely, and the food was delicious.  Le Colonial was a lovely hotel to start the holiday.  We had our best meal here.  Paradisa Plantation was our favourite location.  Marari Villas was a great place to finish the holiday. 

Mr and Mrs McTurk

Another Great Holiday

Once again a great holiday. Many thanks for everything.  Drivers and guides were flexible, polite and knowledgeable.  We would recommend you to other people – and already have done so.

Mr & Mrs Swan

Totally Fallen in Love with India

This was our first time visiting India.  We both agree it was the best holiday we have ever had (and I have travelled a great deal).  Everything went so smoothly from the minute we were picked up at the airport.  We did and saw so much in three weeks.  We have totally fallen in love with India and we are already panning our return visit.  Thank you so much. 

Jane Waterhouse & Helen Roper

Good format

Your itinerary and quote is excellent and the map at the back really helped us to understand the routing.

Mrs Turner

Nothing Disappointed

We had an amazing time, and Kerala certainly lived up to all our expectations. Every different part of the trip was a wonderful new experience and nothing disappointed.

Annette Bearsby

Truly Loved Every Minute

From the moment we booked with Kerala Connections we were confident we had made the right choice. The pre-holiday information pack was so useful and any questions we had were always dealt with promptly and efficiently. The professional looking tour information booklet was really excellent - our Bible! - and it contained all we needed to know about each location. We could not fault in any way any aspect of your arrangements for us - which speaks volumes! We really did not want to leave Kerala and I know we shall return one day - and we will certainly choose you as our tour operator again. The holiday way exceeded our expectations and we truly loved every minute of it.

Brenda James


We were very impressed by the documents supplied by you.

Mr and Mrs Riddlell

Top scores given for all aspects of our service, the agents and all the accommodation. 

Arrangements were Faultless

We had an excellent holiday as we visited the places we wanted to see and stayed in a range of very good accommodation. All of the arrangements went very smoothly. We felt confident as a returning customer that we would get helpful advice during the planning for the holiday and the local agent and their arrangements were faultless.

Gerry and Pam Gurhy

Once Again Excellent

The overall holiday experience was once again excellent. Possibly the best stay was at Dewalokam because the hosts were so charming, the shared meals made for interesting mealtimes sharing experiences with a wide range of guests.  Next best accommodation was Coconut Lagoon. Because they could not give us the cottage we had booked we were upgraded to the best accommodation which had a private pool and suite - spectacular!

Martin & Sheila Hook

Everything was Wonderful

Everything was wonderful.  A fantastic holiday.  We haven’t stopped raving about it.  Thank you for one of the best holidays we've had. 

Jacqui Lord and Clive Wallace

Whole trip was Fantastic

The whole trip was fantastic, including hotels, food and people.  Agents/driver excellent – helpful and efficient.  Your tipping information was extremely useful.

Anne Leahy and Rosalind Brooke

Very special

All the hosts at the different accommodation went out of their way to make us feel welcome.  At Nelpura Mr Chacko took us round his paddy fields; at Kayal they arranged a Kathakali performance; at Chera Rocks we were taken to see Theyyam and then invited into a home for a festival meal.  These experiences help to make our holiday very special!

Robert and Mairi Harris