Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found above.
For video testimonials from our customers go to our YouTube channel




Wonderful itierary

We have been back for a few days from our trip to Kerala: we had a wonderful time. Thank you for organising such a wonderful itinerary, selection of hotels and seamless transport/connections for us. We were able to fully relax and focus purely on enjoying the multitude of experiences we had. We were very impressed by how well everything was organised, and obviously Daniel/Jerry were constantly checking (mostly behind the scenes) that everything was running smoothly, even though they were not at all intrusive to us. They obviously were in touch with our driver, and also others to ensure everything was OK. Daniel pro-actively re-booked our domestic flight on to the next best option following the major delay to our flight from the UK so we didn't have to deal with that hassle, and it was all easy to sort out how to get the money to them. In short everything very, very well, was well coordinated, and we never had to worry about any of the logistics, leaving us to relax and enjoy our holiday.

Claire Souch




Our Holiday was Great!

Spotting so many exotic and sometimes rare birds, the journey through the Western Ghats and meeting so many friendly India people were the most memorable and exciting parts of this holiday.  I would not hesitate in recommending to a friend.

Chris Bush

(Booked through Responsible Travel – full feedback may be found on that website).




Perfect

Absolutely perfect holiday in every way. Transfers, meet and greets, organisation, pre-trip planning and accommodation recommendations we could not fault in any way. Thank you!

Claire von Ribbeck & Richard Davies




Very Satisfied

We are very satisfied with our holiday. The service you and the local agents have provided is excellent. Everything was well planned and the local agents were always in the back-ground to help, if needed. Like guardian angels. The food at Marari Sands was fantastic, and the environment balm for the soul. The Dune got a lower score because the outside furniture was broken and you could not sit on the porch. We also wondered why they change the linens every day, or do not give that option at all. The food and the yoga was perfect. We are very happy with Raven´s Nest. Good food, nice surroundings and a clear ecological and environmental thinking. All in all we want to thank you and your team for a holiday that met with our dreams and surpassed our expectations.

Åse and Gustav Jagner
Mr and Mrs Jagner (from Sweden) booked the South India by Rail holiday through Responsible Travel and a more detailed report of their holiday can be found on that website. 




An Amazing Adventure

Many thanks for the amazing adventure of Kerala.  Our timetable of events etc, went like clockwork and Kerala was such a vibrant, exciting and beautiful state.  Mike a reluctant traveller to India, thoroughly enjoyed the wonderful experiences, meeting fellow travellers, all who seemed to be equally thrilled with their adventures!!  South India has so much to offer, beautiful locations in tea/coffee plantations, lovely people, delicious food and yes even the chaotic traffic - all make India magical and exciting.  Thank you again Gary - we have memories to last a lifetime.

Ruth and Mike David




Truly Wonderful Holiday

Hello Diana

Can I thank once again for your help and understanding on helping me sort out the problems I had with our eTV visas.  I will always be grateful. Thank you.

We are also grateful for helping us have truly wonderful holiday. There are just too many highlights and special moments to mention here but needless to say we had a fantastic time everywhere we stayed and visited.

Please pass on our thanks to Gary for all his planning and recommendations which all worked out so well.

Kind Regards

Derek Ratcliffe




Saving for the next!

Just wanted to let you know what an amazing holiday we have just had. Thank you for helping me to plan it. I have done the feedback form, so you should get that next week, have to start saving for the next one now!!

Sue, Lee and Jacqueline Warburton




Particularly Enjoyed the Houseboat

Overall an excellent holiday and we will be recommending both Kerala and Kerala Connections to friends and family. We particularly enjoyed the 3 days on the houseboat. The on-board staff were delightful and great company. We think 3 days is the ideal period as it is long enough to navigate away from the crowds, but short enough to hold the magic of the backwaters.

Mike and Dagmar Bere




Very Impressive

What a "hot" business you run, and what a great team you have!!!  Three working days from start to finish to fix a wonderful fortnight in Kerala. Flights, accommodation, transfers, visas - the lot - for a holiday where we asked for your ideas less than a month before our hoped-for date of departure....... Very impressive! Kind regards and thanks to all at Kerala Connections! 

John Davies




Really good time

Just to let you know that we had a really good time in Kerala. Thank you for your organisation and all the other people (especially Anil Kumar our driver) who were involved. I normally put together a record of what we got up to while we were away (useful to look back on for the future or for friends) and in due course I will send a copy to you.  

Edward Tozer




Stunning Locations

I thought I'd drop you a note to tell what an absolutely fabulous time we had in Kerala. 
I must admit (as we painfully progressed through immigration at Kochi airport and emerged to a sea of faces outside the terminal) to thinking "what have we let ourselves in for"; but your man was at the front of the throng and from there on it was just one delight after another with every day more rewarding than the one before. In fact it’s hard to put into words just how wonderful it all was.

Each of our drivers and hosts were excellent, the locations were stunning, all the accommodation was superb and some simply out of this world.  It was the most rewarding holiday we have ever experienced. How do we top it? I'll send the questionnaire later this week, but you are going to get some seriously good scores from us.
Many thanks for making it all happen so wonderfully.

Stephen and Helen Nickson




Thanks to Gary

Please pass on my thanks to Gary and the team for organising our trip. All the paperwork and transfers went as planned which meant  we were able to enjoy our holiday. I would certainly recommend you, Kerala Connections, to other people.

Celia Palmer




Excellent Hosts

All four homestays (Gitanjali, Amaryllis, Teak House and Dewalokam) are outstanding, provide very good food (Dewalokam was the best) and have excellent hosts/families.  Dewalokam is getting busy - can we make a provisional booking for 2018 now?

Mark and Wendy Bostock 
(Mark and Wendy are regular customers and particularly enjoy the homestay experience)




Many thanks

Another great trip – many thanks.

Jenifer and Michael Davies




Choices were really great

Your itinerary and accommodation choices were really great, especially since we were booking at the last minute!  The drivers were all great. The guy who was with us for 6 days from was really helpful. It wasn't obvious if/how things were being organised but someone always turned up on schedule and it all went smoothly. It was a wonderful holiday and we will definitely book with you again – soon we hope!  Thank you for everything.

Susan and Alan McNab
(booked on 18 January – departed on 8 February – Kerala’s busiest month)




Wonderful time

Overall we had a wonderful time. Without a doubt our two favourite locations were still Dewalokam and the backwaters on the Houseboat - exactly the same as last time. Like many people, we continued to be really impressed by the hospitality at Dewalokam. The family are naturally friendly people but we felt their warmth was reflected in the staff too, especially the young boys who served at table. The place also has plenty of interest by way of the farm and accompanied excursions. I was also fortunate in being invited to teach in the local school again. Punnamada - beautiful setting by the lake. A Beach Symphony - a truly beautiful place, fabulous setting and lovely staff. High levels of comfort and decoration. So - overall a good holiday; thank you again for your detailed planning and organisation. We hope to use you again sometime.

Sheila and Geoff Rapley




Worked Out Really Well

The itinerary and hotels you suggested worked out really well, Jess/Prakash was an excellent driver and companion and all the pick-ups and transfers were on-time and efficient, and we had a most interesting and enjoyable time.  I am attaching a scanned Questionnaire/ accommodation score-sheet, and as you will see the scores are nearly all very good.  The Hindu temples, particularly Madurai, were fascinating. Our days at Coconut Lagoon and on the Houseboat were great fun, and it was very good to have an excellent villa with pool at Marari Beach.

So, again, thank you very much for arranging all this for us - we will of course be recommending Kerala and your firm to our friends.   

Mr and Mrs Kinsey




Another Great Success

Wanted to tell you how much we enjoyed our holiday, it was seamlessly organised and our driver (Siji) was a star.  We have travelled with you before - and it was another great success for Kerala Connections.  The friends we went with had never been that far - and were slightly aprehensive.  But they too loved their holiday.

Joanna Moxham




Kaav was the highlight

Pepper County – lovely place and people but surprised to be given Chinese food!  Aakriti was a super place with the most lovely family.  Kaav was brilliant and the manager ‘PK’ was an excellent bird guide and was generous with his time and expertise.  The stay at Kaav was the highlight of our holiday.  Sanil, the driver, was marvellous, his command of English was excellent and we felt safe and confident with him.  We have had a wonderful holiday, thank you for all your input.  We are looking forward to going again at some point in the near future and we will also be delighted to recommend Kerala Connections.

Ann & Alan Smith




We Loved Our Holiday

All arrangements went according to plan. Jerry rang and spoke to us to ensure all was well. The houseboat was superb and the crew looked after us extremely well. Dewalokam is a wonderful retreat, what an experience – I would recommend to anyone.

We loved our holiday and are already telling friends about your services.

Mr and Mrs Hutchinson