Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found above.
For video testimonials from our customers go to our YouTube channel




No criticisms, only praise

Every aspect of our trip was memorable and it is impossible to select one particular feature that stands out.  We particularly appreciated the houseboat in traditional style.  Our staff of 3 was excellent and non-intrusive and the food was spectacular.  The holiday, which was recommended to us as excellent, proved to be such and we have no hesitation in recommending it to others. Indeed, we already have, and specified this company.  We have no criticisms, only the greatest praise.

David Graham




Trip was flawless

The trip was flawless.  Everything was great.  All of the accommodations were excellent.  Our driver for 15 days - Bennet was impeccable.

I polled my family on their opinions so here goes in brief…

Gitanjali - We all loved this place.  The hosts were gracious and worldly.  The food was some of the best we had.

Palais de Mahe - We all loved this place and loved Pondicherry.  The rooms, the food, the service, the location, fantastic!!

Visalam - This place was also a family favourite.  A beautiful hotel, nice rooms and service that was perhaps the best of our entire tour.  

Heritage - Certainly an over the top resort stay.  Everyone loved the privacy and private pools.  It was a lovely end to the trip.  

So in conclusion, it was a great trip, one to be long be remembered.

Marcus Farbstein




I'm impressed

Thank you for the fantastic and quick service, and for getting everything down in price so that we can afford it.  I'm impressed - and now really looking forward to another great holiday in South India...

Helen Krasner




We want to do it all over again

We are now back in the UK after our wonderful holiday in South India.  Our trip was a huge success in every way thanks to Kerala Connections and your local agents. So good that we want to do it all over again.  The choice of guest houses with their lovely hosts everywhere and Red Earth for our wildlife spotting was absolutely perfect for us. Our driver, Shibu, is a perfect Ambassador.  He is good company with a ready sense of humour, always courteous and helpful and a very good driver. His car was kept shining like a new pin every day.  Your selection of accommodation is a class act!  Thank you so much for organising it all so beautifully.

Jo Taylor 




Could not fault the service

Could not fault the service provided by Kerala Connections and agents. Secret Garden - was excellent due to the interaction with the staff/owner, the old India feel of the rooms and the quiet, calming location, very good value for money.  Xandari Pearl - wow! - with a few minor (not necessary) tweaks this could be one of the best hotels we have stayed in.  Deshadan - in itself a reasonable hotel for the price, easy access to beach and North Cliff. Coming from the Xandari took a bit of adjusting, but the room was clean and comfortable. Leela - lovely hotel, comfortable, clean, good location friendly and helpful staff. Once again, thank you for putting this all together at such short notice, will probably be in touch later in the year to organise something for Feb 18.

Dave and Angie Dawson




Teak House - great place to start

We appreciated the holiday tour booklet - advice regarding levels of tipping etc.  We had wanted to relax after a working trip and that’s exactly what we got.  Teak House has gracious hosts, we were taken birding, to a shopping mall, shown around Sunil's garden.  Brilliant meals.  Attentive without being over bearing.  Great place to start.  Will go back.  Sunil couldn’t do enough for us and we were treated as family.  Houseboat – friendly and accommodating.  Best food of the trip!  Francis Residence – stylish and comfortable.  Francis likes to spend time with his guests and chat. 

Mr & Mrs Hearn




Big 'thank you'

Dear Gary

We are still raving about our wonderful holiday in India.  It really was an outstanding adventure and an incredible experience.  We’d like to say a big ‘thank you’ to you and the team for making our time such a pleasure.  Any small hiccups were quickly sorted out by Isha at TWX and we really did value her input.  It was a terrific itinerary which kept us busy and enabled us to have an excellent snapshot of India from South to North.  We especially enjoyed our time travelling to Shimla as our travelling companion was Michael Portillo making a film for his new railway series which included the Toy Train.

David and Sally Swan




Throughly recomendable

As always Anil was an excellent driver - courteous and trustworthy at all times.  Thoroughly recomendable.

Alison Roberts & Barbara Dyer




All Keen to Go Back

We had a brilliant holiday and enjoyed every aspect of it. Your planning was spot on for us and the pace of the holiday just right. The transport worked perfectly and we soon realised that we could just relax and a driver would appear to take us on to our next completely different accommodation. Each place was our favourite until we got to the next one! The holiday has left all 6 of us keen to go back. Thank you for organising such a memorable holiday for us.

Jackie Flatman




One of Our Best Holidays Ever

 

We had a wonderful holiday.  Thank you so much.  I’ve just filled in the questionnaire and given nearly everything a glowing report.  We’ll definitely want to go back at some point.  It was one of our best holidays ever.  And a particular mention must go to our driver Siji who was the loveliest most resourceful helpful man in the world.

Lucinda Montefiore




Another great holiday

The whole holiday worked brilliantly - no problems.  Responses to our booking queries were answered immediately.  Thrilled to have our driver again from our previous Kerala trip 5 years ago.  Thank you for another great holiday.

Peter & Jane Sanders




Right Balance

Great success and we loved every minute. Right balance of time in each place and right balance of rest to activity.  Dewalokam – a gem!! For us 4 nights and our arrival in India it was the perfect starting point.  We loved Ambady. Small, low key and charming staff.  Houseboat - yes touristy but we loved it. Lovely people on boat and lovely views and setting. One night was probably enough for us, but a very special experience.  Purity - top place this and ticks every box for us. Of course not much to do but chill. But discrete, charming staff and spectacular setting.

So thanks to you for all your help and assistance – we could not have done it or assembled it as well without you. So I am sure we will be in touch sooner rather than later.

Simon Taylor




We Love Kerala Connections

We loved India. We love Kerala Connections.  (Received immediately on their return to the UK).

We had a perfect trip to a land of wonders. Planning was excellent. Every stop was so different from the one before. We have nothing but praise for the help we had with planning and booking. We enjoyed the variety and standard of places to stay and the events planned for us balanced with free time. Length of stays and transfers were perfect. Travel through three states gave us a real flavour of southern India. Finally the driver - Sajeeven organised all our events and responded to our requests and interests to make our stay in India one that we will never forget.

Mr and Mrs Grocott




Got a real taste of life in Kerala

A big thank you for arranging such a wonderful holiday for us.  The Homestays were lovely and very friendly and I feel like we got a real taste of life in Kerala, which is what I wanted.  Your information booklet was brilliant so helpful and I referred to it all the time. Your contact in Kerala was also very quick to respond and helpful (as you were before we left).  We are now in Sri Lanka but have many memories of India that I will treasure and am already thinking about a return trip.  I will get round to writing individual reviews for the Homestays but wanted to thank you first.

Jane Bay

Jane and her young daughter Maisy booked through Responsible Travel.  For more feedback on their holiday see that website.




Well-designed Tour

An exciting and most enjoyable holiday with a great welcome from agents, drivers and hotel staff. It was privilege to witness the Pongal holiday at the Tanjore temple, the fort and elsewhere.  Our favourite place was Rajakkad, a tribute to British eccentricity, but we also enjoyed the unique Danish post-colonialism of Tranquebar and were lucky to witness posh wedding at the Radisson and a betrothal at Anantya. All in all a well-designed tour and a memorable holiday.

Colin Sara




Wonderful itierary

We have been back for a few days from our trip to Kerala: we had a wonderful time. Thank you for organising such a wonderful itinerary, selection of hotels and seamless transport/connections for us. We were able to fully relax and focus purely on enjoying the multitude of experiences we had. We were very impressed by how well everything was organised, and obviously Daniel/Jerry were constantly checking (mostly behind the scenes) that everything was running smoothly, even though they were not at all intrusive to us. They obviously were in touch with our driver, and also others to ensure everything was OK. Daniel pro-actively re-booked our domestic flight on to the next best option following the major delay to our flight from the UK so we didn't have to deal with that hassle, and it was all easy to sort out how to get the money to them. In short everything very, very well, was well coordinated, and we never had to worry about any of the logistics, leaving us to relax and enjoy our holiday.

Claire Souch




Our Holiday was Great!

Spotting so many exotic and sometimes rare birds, the journey through the Western Ghats and meeting so many friendly India people were the most memorable and exciting parts of this holiday.  I would not hesitate in recommending to a friend.

Chris Bush

(Booked through Responsible Travel – full feedback may be found on that website).




Perfect

Absolutely perfect holiday in every way. Transfers, meet and greets, organisation, pre-trip planning and accommodation recommendations we could not fault in any way. Thank you!

Claire von Ribbeck & Richard Davies




Very Satisfied

We are very satisfied with our holiday. The service you and the local agents have provided is excellent. Everything was well planned and the local agents were always in the back-ground to help, if needed. Like guardian angels. The food at Marari Sands was fantastic, and the environment balm for the soul. The Dune got a lower score because the outside furniture was broken and you could not sit on the porch. We also wondered why they change the linens every day, or do not give that option at all. The food and the yoga was perfect. We are very happy with Raven´s Nest. Good food, nice surroundings and a clear ecological and environmental thinking. All in all we want to thank you and your team for a holiday that met with our dreams and surpassed our expectations.

Åse and Gustav Jagner
Mr and Mrs Jagner (from Sweden) booked the South India by Rail holiday through Responsible Travel and a more detailed report of their holiday can be found on that website. 




An Amazing Adventure

Many thanks for the amazing adventure of Kerala.  Our timetable of events etc, went like clockwork and Kerala was such a vibrant, exciting and beautiful state.  Mike a reluctant traveller to India, thoroughly enjoyed the wonderful experiences, meeting fellow travellers, all who seemed to be equally thrilled with their adventures!!  South India has so much to offer, beautiful locations in tea/coffee plantations, lovely people, delicious food and yes even the chaotic traffic - all make India magical and exciting.  Thank you again Gary - we have memories to last a lifetime.

Ruth and Mike David