Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found on the homepage.
We had an absolutely amazing holiday - everything was perfect. Every day as a massive adventure. The drivers were so knowledgeable. The whole holiday was totally fabulous - I can't thank you enough.
An excellent holiday for all the family (ranging 21 to 61). Everything was so well organised from the initial booking to the final drop off at the airport. Basil was an excellent driver who had excellent anticipation of the Indian road conditions and adjusted his speed well to suit the conditions. The local agent was also extremely helpful by lending us a local mobile in case we needed to contact someone, and arranging a train ticket for our son who was travelling independently.
Particular highlights for us were: Kayaking and bird watching at Hornbill Camp; our stay at Royal Mist, Munnar; the houseboat. The holiday was well balanced with time in a city, the mountains, on the backwaters and by the sea. Thank you for a splendid holiday.
The Sharp Family
Now safely back after yet another wonderful trip. Hampi Boulders - what a fabulous place, and the most concerned and helpful owners/management. The Serai was undeniably luxurious, however, we found the place a bit soulless. I guess it appeals to a certain type but it wasn't really for us, albeit a perfect stopping point between Hampi and Kannur. On to Chera Rocks, which, as ever, is always a joy and really makes our trips to India. A special mention for Shibu: just the best driver ever. We always feel totally safe with him and thoroughly enjoy his company. Thanks to you for yet another brilliant holiday.
We had an excellent holiday to Mumbai and Kerala and thanks to you for organising it. Mumbai we found very interesting and walked to most places even at night and never felt uneasy or threatened. We enjoyed Cochin – Malabar House is a nice hotel. We were really impressed by Dewalokam. Your choice of houseboat operator is good – we saw some inferior boats. On the flight back we discussed our holiday and thought that we would struggle to imagine any of our friends and relatives on this holiday – but we like challenges. If however, we do hear of anyone thinking of holidaying in Kerala/India we would recommend you without hesitation.
Peter and Ruth took local rickshaws, walked and ate in local restaurants – and it was these experiences that gave them the ‘challenges’ that they mention.
Malcolm and I thoroughly enjoyed our holiday, and we recommended your company to several guests that we met at Coconut Lagoon resort. Speaking of which, we cannot speak highly enough of this place, in particular the reception area manageress, nothing was too much trouble - even arranging excursions to an annual religious festival and allowing a member of staff to accompany us. Thank you for all of your help, it was much appreciated.
This was a terrific trip. We congratulate Kerala Connections on choices of locations and perfect organisation. Well done.
Mr and Mrs Hughes
Can’t fault the service provided. Gary Tree’s communication with us was amazing. Everything ran really smoothly while we were away.
Jim and Marcia Bowater
We wanted a "responsible" travel agent who cares about the places and environment. When researching on the web, your company had one of the best reviews and also allowed us the flexibility of designing our own trip with friendly good advice and help from Gary (thanks Gary).
Kerry Hughes (Australia)
They had the most amazing holiday, the best ever and really want to return.
Mr and Mrs Allan - Report from Liphook Travel Agent re their customers
Overall we had a fascinating and most enjoyable holiay, and your service was great! We're considering coming back next year, maybe going to Tamil Nadu. And David, who was scared stiff of a new culture and what might go wrong, now loves India and really wants to go back! So many thanks.
Ms Helen Krasner