Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found on the homepage.
Pepper County – lovely place and people but surprised to be given Chinese food! Aakriti was a super place with the most lovely family. Kaav was brilliant and the manager ‘PK’ was an excellent bird guide and was generous with his time and expertise. The stay at Kaav was the highlight of our holiday. Sanil, the driver, was marvellous, his command of English was excellent and we felt safe and confident with him. We have had a wonderful holiday, thank you for all your input. We are looking forward to going again at some point in the near future and we will also be delighted to recommend Kerala Connections.
Ann & Alan Smith
All arrangements went according to plan. Jerry rang and spoke to us to ensure all was well. The houseboat was superb and the crew looked after us extremely well. Dewalokam is a wonderful retreat, what an experience – I would recommend to anyone.
We loved our holiday and are already telling friends about your services.
Mr and Mrs Hutchinson
First of all many, many thanks for organising such a fantastic holiday for us. All your arrangements, pick-ups, drop-offs etc went like clockwork but, unfortunately, the same cannot be said for Air India.
We can tell you of one or two changes in various hotels from the information you gave in your very helpful booklet. Once again, many thanks, it was a truly fabulous holiday and we are already thinking about returning to India again next year (for our seventh visit)!
We had an absolutely amazing holiday - everything was perfect. Every day as a massive adventure. The drivers were so knowledgeable. The whole holiday was totally fabulous - I can't thank you enough.
An excellent holiday for all the family (ranging 21 to 61). Everything was so well organised from the initial booking to the final drop off at the airport. Basil was an excellent driver who had excellent anticipation of the Indian road conditions and adjusted his speed well to suit the conditions. The local agent was also extremely helpful by lending us a local mobile in case we needed to contact someone, and arranging a train ticket for our son who was travelling independently.
Particular highlights for us were: Kayaking and bird watching at Hornbill Camp; our stay at Royal Mist, Munnar; the houseboat. The holiday was well balanced with time in a city, the mountains, on the backwaters and by the sea. Thank you for a splendid holiday.
The Sharp Family
Now safely back after yet another wonderful trip. Hampi Boulders - what a fabulous place, and the most concerned and helpful owners/management. The Serai was undeniably luxurious, however, we found the place a bit soulless. I guess it appeals to a certain type but it wasn't really for us, albeit a perfect stopping point between Hampi and Kannur. On to Chera Rocks, which, as ever, is always a joy and really makes our trips to India. A special mention for Shibu: just the best driver ever. We always feel totally safe with him and thoroughly enjoy his company. Thanks to you for yet another brilliant holiday.
We had an excellent holiday to Mumbai and Kerala and thanks to you for organising it. Mumbai we found very interesting and walked to most places even at night and never felt uneasy or threatened. We enjoyed Cochin – Malabar House is a nice hotel. We were really impressed by Dewalokam. Your choice of houseboat operator is good – we saw some inferior boats. On the flight back we discussed our holiday and thought that we would struggle to imagine any of our friends and relatives on this holiday – but we like challenges. If however, we do hear of anyone thinking of holidaying in Kerala/India we would recommend you without hesitation.
Peter and Ruth took local rickshaws, walked and ate in local restaurants – and it was these experiences that gave them the ‘challenges’ that they mention.
Malcolm and I thoroughly enjoyed our holiday, and we recommended your company to several guests that we met at Coconut Lagoon resort. Speaking of which, we cannot speak highly enough of this place, in particular the reception area manageress, nothing was too much trouble - even arranging excursions to an annual religious festival and allowing a member of staff to accompany us. Thank you for all of your help, it was much appreciated.
This was a terrific trip. We congratulate Kerala Connections on choices of locations and perfect organisation. Well done.
Mr and Mrs Hughes
Can’t fault the service provided. Gary Tree’s communication with us was amazing. Everything ran really smoothly while we were away.
Jim and Marcia Bowater