Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found on the homepage.
Ben and I just wanted to say a HUGE thank you for a fabulous trip to Kerala, it was so relaxed, the people were lovely and the trip ran without a hiccup! Thank you so much for organising our trip we are already plotting our next to north India so will definitely be in touch once we’ve saved up enough to go back!
Ben and Emma
We have been using Kerala Connections since 2006 – was our 7th trip - they have all been excellent but somehow they always seem to still get even better from the initial planning, the booking and support from Companion Holidays (their partner in India) whilst in India. We look forward to planning our next trip with you.
Dhole’s Den - another favourite which will be better still next time as they will have the swimming pool finished. To sit on the veranda ands to see animals at the other side of the fence is amazing. We saw a mongoose catch a crow and then bring it back into the grounds. The frogs were a complimentary extra!
Julie and I have been lucky enough to travel to some beautiful and interesting places around the world. Last year we were in South Africa, which culminated in a safari, we stayed in the most luxurious hotels, and decided it was our best holiday……until we went to India. We had the best time ever, from being picked up at the airport to the final drop off. Benny our driver was polite, professional and always courteous, he was incredibly knowledgeable, and helpful, and absolute delight, the trip was planned down to the last detail impeccably, by you, thank you very much, the hotels were a perfect choice, and we couldn’t have wished for more.
Everything great. Grande Bay - very helpful staff, lovely pool. Good situation for walking into town. Visalam - fabulous stay - staff wonderful, lovely hotel and loved Chettinad area. Aanavilasam - Lovely stay - couldn't fault it and hospitality fabulous.
Mr and Mrs Gresswell
Can't believe this was our fifth trip with you and, as ever, it was organised perfectly. The Dharavi Slum tour was a real eye-opener, and worth the price. Our guide was really excellent and the work they do there is truly laudable. We would highly recommend it. The toy train ride to Ooty was fabulous. Our driver Shibu remains the nicest man, and best driver, ever. He always makes the whole trip enjoyable, safe and huge fun. His attention to our needs is second to none and his time-keeping and professionalism deserve the highest praise. Thank heavens we booked early enough to ensure we had him! Hopefully, we'll be in touch a bit later in the year to book another marvellous trip.
Just wanted to say a huge thank you for our amazing holiday. The arrangements were perfect... I really couldn’t fault it. We were extra spoilt by having the very best driver - Wilson - who was a gem and the envy of everyone we met. Secret Garden was lovely, an oasis in the middle of tiny lanes. Purity and the houseboat ....first class! The right amount of time at each. The Gateway finished the holiday in a relaxing way. All in all you can see it was really good. We especially liked the booklet - the best I’ve ever had from any travel company.
A huge thank you.
We enjoyed our trip to Kolkata and Orissa. We stopped quite frequently at various tribal villages – we were impressed by their ingenuity and cleanliness. My memory of visiting similar villages years ago, was that they smelled of the open sewer running through the centre of the village. No more. Each family has its’ own loo courtesy of the Indian Government and they use it too. The Hotels in this part of the trip were pretty basic.
Jacqueline and Peter Jonas
Mr and Mrs Jonas (regular customers of ours) did an interesting trip visiting the tribal areas of Orissa.
Our third holiday in Kerala with you and the best yet. Everything went smoothly and we were more than happy with the variety of accommodation and the friendliness of the people we met. As always we were grateful for the advice and help given in planning the holiday.
Our third visit and impossible to find fault with Dewalokam. Sinta and family were, as always, helpful in every way.
We loved Marari Villas and the couple who ran it. They had done everything possible to overcome recent problems with the cyclone and we didn’t feel disadvantaged in any way. Would recommend the resort to others.
Gary - could you suggest an outline of a trip to Northern India to include the Taj Mahal and Rajasthan? We feel we should try a different experience although it would be hard not to go back to Kerala!
Sheila and Geoff Rapley
The backwaters Cruise and birding at Thattekkad were the most memorable parts of the holiday. I recommend spending at least 2 nights on houseboat. I rate this holiday as 5 stars (excellent) - Kerala Connections were very helpful.
Richard booked the Kerala Homestay Tour through Responsible Travel.