Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found on the homepage.
Once again a great holiday. Many thanks for everything. Drivers and guides were flexible, polite and knowledgeable. We would recommend you to other people – and already have done so.
Mr & Mrs Swan
This was our first time visiting India. We both agree it was the best holiday we have ever had (and I have travelled a great deal). Everything went so smoothly from the minute we were picked up at the airport. We did and saw so much in three weeks. We have totally fallen in love with India and we are already panning our return visit. Thank you so much.
Jane Waterhouse & Helen Roper
Your itinerary and quote is excellent and the map at the back really helped us to understand the routing.
We had an amazing time, and Kerala certainly lived up to all our expectations. Every different part of the trip was a wonderful new experience and nothing disappointed.
From the moment we booked with Kerala Connections we were confident we had made the right choice. The pre-holiday information pack was so useful and any questions we had were always dealt with promptly and efficiently. The professional looking tour information booklet was really excellent - our Bible! - and it contained all we needed to know about each location. We could not fault in any way any aspect of your arrangements for us - which speaks volumes! We really did not want to leave Kerala and I know we shall return one day - and we will certainly choose you as our tour operator again. The holiday way exceeded our expectations and we truly loved every minute of it.
We were very impressed by the documents supplied by you.
Mr and Mrs Riddlell
Top scores given for all aspects of our service, the agents and all the accommodation.
We had an excellent holiday as we visited the places we wanted to see and stayed in a range of very good accommodation. All of the arrangements went very smoothly. We felt confident as a returning customer that we would get helpful advice during the planning for the holiday and the local agent and their arrangements were faultless.
Gerry and Pam Gurhy
The overall holiday experience was once again excellent. Possibly the best stay was at Dewalokam because the hosts were so charming, the shared meals made for interesting mealtimes sharing experiences with a wide range of guests. Next best accommodation was Coconut Lagoon. Because they could not give us the cottage we had booked we were upgraded to the best accommodation which had a private pool and suite - spectacular!
Martin & Sheila Hook
Everything was wonderful. A fantastic holiday. We haven’t stopped raving about it. Thank you for one of the best holidays we've had.
Jacqui Lord and Clive Wallace
The whole trip was fantastic, including hotels, food and people. Agents/driver excellent – helpful and efficient. Your tipping information was extremely useful.
Anne Leahy and Rosalind Brooke