Below is feedback from our customers.
We ask for scores out of 5 (with 5 being the top score).
Our online QUESTIONNAIRE can be found on the homepage.
A big thank you from all of us for arranging such a wonderful holiday for us! Everything went exceptionally well and there was not a single upset. We will definitely be recommending your company to any friends travelling to gorgeous Kerala!
Cheryl and Jorgen, Jen and Grant, John and Sally
We just wanted to say a massive thank you for organising our holiday to Kerala, we had an amazing time. The itinerary that you planned for us was just perfect and Jane had a fabulous birthday at Hills and Hues. Kerala will always remain with us as we enjoyed each and every part and all of the homestay's, where the food was really enjoyable. Thanks again and you can rest assured that we would always recommend Kerala Connections to anybody wanting to visit South India.
Phil and Jane Abell
Excellent advice and service from Gary Tree and also from Diana with the visa service, which took a lot of the worry out of the visa application. I will definitely use your company again and your visa service for sure. We enjoyed the choice of tours and accommodation on offer, and found all our home stays very good but in different ways. Nelpura was our favourite for the location and things to do, plus the food and hospitality. Teak house had the best food of the lot and a very nice view, plus pool was a bonus. Walton was good for its location in the centre of Cochin, and hosts were friendly and helpful. Pepper County had the best bedrooms. Overall though we very much enjoyed the whole trip and your organisation of it and had no complaints at all.
Couple of minor problems effectively and quickly dealt with by agent. Night-time noise was an occasional problem - particularly in Udaipur where an adjacent building played amplified music until 3am. The guides in Delhi, Jaipur and Udaipur were polite and informative but were "going through the motions" rather than inspiring us with the beauty of what we were seeing. By contrast, the guide in Ahmedabad was superb. Overall, we are extremely impressed with India/Kerala Connections and will very likely book with you again
N J Morison
We had an incredible journey, it was beyond our expectations – amazing. The drivers were lovely, and the food was delicious. Le Colonial was a lovely hotel to start the holiday. We had our best meal here. Paradisa Plantation was our favourite location. Marari Villas was a great place to finish the holiday.
Mr and Mrs McTurk
Once again a great holiday. Many thanks for everything. Drivers and guides were flexible, polite and knowledgeable. We would recommend you to other people – and already have done so.
Mr & Mrs Swan
This was our first time visiting India. We both agree it was the best holiday we have ever had (and I have travelled a great deal). Everything went so smoothly from the minute we were picked up at the airport. We did and saw so much in three weeks. We have totally fallen in love with India and we are already panning our return visit. Thank you so much.
Jane Waterhouse & Helen Roper
Your itinerary and quote is excellent and the map at the back really helped us to understand the routing.
We had an amazing time, and Kerala certainly lived up to all our expectations. Every different part of the trip was a wonderful new experience and nothing disappointed.
From the moment we booked with Kerala Connections we were confident we had made the right choice. The pre-holiday information pack was so useful and any questions we had were always dealt with promptly and efficiently. The professional looking tour information booklet was really excellent - our Bible! - and it contained all we needed to know about each location. We could not fault in any way any aspect of your arrangements for us - which speaks volumes! We really did not want to leave Kerala and I know we shall return one day - and we will certainly choose you as our tour operator again. The holiday way exceeded our expectations and we truly loved every minute of it.